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Conduent Technical Writer in Boston, Massachusetts

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Technical Writer Boston, MA

Position is HYBRID, (some on-site and some WHF)

Are you passionate about "attention to detail"?

Do you enjoy professional/technical writing?

About the Role

Creating easy-to-understand user content and product documentation to meet project requirements, increase product clarity, support user performance, and maximize useability.


  • Developing and maintaining a variety of complex technical and user documentation that adhere to contractual requirements.

  • Identifying appropriate baseline to tailor project documentation that meets the same.

  • Use standardized templates for functional requirements documents, technical architecture documentation, process flows, and design specifications.

  • Extrapolating process and procedure information from requirements subject matter expert interviews to create articulate and compliant deliverables and documentation.


  • Work with cross-functional teams to understand, create, and maintain required documentation.

  • Be able to assist the PMO Lead/Manager to schedule and conduct documentation audits.

  • Have solid editing & formatting expertise with a high degree of attention to detail.

  • Have efficient writing skills with technical writing background required with experience within a project/product implementation environment, healthcare experience, SDLC/Product development experience.

  • Demonstrate a mature understanding of technical writing and collaboration best practices as well as production management techniques and standards.

  • Demonstrate proficient in Microsoft Office Suite

  • Have excellent communication skills. Should be able to multitask.

  • Bachelor's pref (English, Communications or related)

  • Knowledge of Atlassian suite pref

Flexible Working

At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.

In this role, you can expect the following working conditions:

Hybrid work: Work in our local office, with certain, approved days as WFH.

Working For You

Perks and rewards designed for you:

  • Health and Welfare Benefits Retirement Savings

  • Employee Discounts Career Growth Opportunities

  • Paid Training Paid time off

  • Great Work Environment

Join Us

At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:

When you join Conduent, you are engaged in creating the future - both our company's and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form ( . You may also click here to access Conduent's ADAAA Accommodation Policy ( .

At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.