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Facebook Technical Program Manager, Social Impact - Charitable Giving in Boston, Massachusetts


Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.


Mission of the Social Impact team at Facebook is to unlock people’s limitless potential for good, empowering everyone to make the world a better place through the Facebook Family of Apps. Social Impact’s work spans across several domains including Charitable Giving, Civic, Climate, Equity, Community Help and Health. The Charitable Giving team within Social Impact focuses on creating a culture of global generosity by inspiring people around the world to give. The team believes strongly that Facebook can play an important role in connecting helpers (donors) with seekers (non-profit organizations). As a Technical Program Manager (TPM) on the Charitable Giving team, you will play an integral role working closely with the product teams to understand fundraising moments & inspirations, non-profit & donor audiences, finance/tax regulations & payment ecosystems, engage with internal teams (legal, policy, privacy, ops) and external partners. You will also be responsible for leading the coordination and execution across many of Facebook’s key teams (Instagram, Newsfeed, Ads, Integrity, AI), driving company strategic campaigns (Giving Tuesday) and data/content integrity initiatives. Supporting causes that people care about is strategic to both Social Impact and Facebook, and Facebook users have now raised more than US$5B through this platform. This role allows for a high degree of ownership of processes and solutions, along with the opportunity to make positive global change every day.

Required Skills:

  1. TPMs at Facebook are expected to independently dive deep into domains: collaborate with subject matter experts, partners, and key internal product stakeholders: provide tools and services that will increase efficiency and improve the productivity and experience of users and the business teams they work with: ruthlessly prioritize and drive execution

  2. Social Impact is consistently redefining how social experiences and platforms can bring big changes within communities or countries, and we need technical program managers that are ready to do the same

Minimum Qualifications:

  1. 8+ years of experience in technology program/product management or managing software/systems engineering

  2. Familiarity or experience with product, project, process management

  3. Strategic thinker with analytical and problem-solving experience

  4. Knowledge of software development processes and best practices, and with project and issue tracking systems

  5. Track record of operating autonomously across multiple teams, demonstrating creativity, being detail-oriented, and delivering results in a highly organized manner

  6. Experience in fostering seamless cross-functional working relationships in medium to large organizations. Includes working with and communicating with multiple partner teams and cross-functional partners

Preferred Qualifications:

  1. Background or interest in fundraiser platforms, payments ecosystems, and/or advertising systems

  2. Experience working in a fast-paced, tech focused, web/internet start-up environment with proactive approach to driving impact at the org and company level

  3. Experience with software development lifecycle, technical execution, data and database design, implementing new tools and change management for large company wide programs

  4. Experience owning & articulating roadmaps, navigate ambiguity, work independently with directors, leads, partners to drive technical strategy and core vision

  5. Knowledge in influencing org leadership and stakeholders, negotiating trade-offs to drive forward progress

  6. Experience engaging with engineering, data science, data engineering, research and product owners to understand program requirements and lead execution

  7. Track record in successfully executing across a large number of cross-functional partners, especially other T/PM, SWE, UXR, DS, DE and Ops teams

  8. Experience with philanthropy, social entrepreneurship, working with NGOs, governmental agencies

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at