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Facebook Technical Program Manager, Business Messaging (Monetization) in Boston, Massachusetts


Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.


Business Messaging (BM) is a newly formed Product Group in the Ads Business Platform team, which owns the charter to build and grow the business messaging (P2B) ecosystem for Facebook. Our mission is to be the primary way that people and businesses communicate.The TPM we are looking for in this role is to support the Messaging Monetization area that is based in Menlo Park. Business Messaging is a fast growing organization and it is considered to be one of the top priorities/investments for the company.

Required Skills:

  1. Set the overall strategy and technical vision in building a large-scale, privacy-aware infrastructure of customer knowledge to power the business messaging use cases and experiences.

  2. Establish shared goals with product teams across the company to get alignment and drive optimal results for businesses, people, partners, and Facebook.

  3. Provide hands-on program management to support the full product development cycle.

  4. Understand product requirements and translate those into execution plans.

  5. Develop and manage end-to-end project plans and ensure on-time delivery.

  6. Own joint technical roadmap and prioritization by collaborating with engineering and cross-functional partners.

  7. Manage upstream and downstream communications for programs to keep partner teams, and stakeholders informed.

  8. Proactively identify, mitigate and manage risks to ensure success.

  9. Drive internal process improvements across multiple-teams and functions.

Minimum Qualifications:

  1. B.S. in Computer Science or a related technical discipline, or equivalent experience.

  2. 7+ years of software engineering, systems engineering, hardware engineering, or technical product/program management experience.

  3. Knowledge of user needs, gathering requirements, and defining scope.

  4. Experience in software engineering, systems engineering, hardware engineering, or technical product/program management.

  5. Experience communicating and representing work to senior leadership and framing discussions to gain valuable feedback and experience working with technical management teams to develop systems, solutions, and products.

  6. Analytical and problem-solving experience with large-scale systems.

Preferred Qualifications:

  1. Industry experience working with large-scale infrastructure/systems.

  2. Online advertising experience or concepts.

  3. ML or AI domain experience.

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at