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Quadient SVP, Software Products - Remote in Boston, Massachusetts

Connect with Quadient

Quadient is a global leader in customer communication solutions. With over 100 years’ of experience and still going strong, we aim to be the driving force behind the world’s most meaningful customer experiences. Our success in delivering innovation and business growth is inspired by the connections our people create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career – and help our future-focused team lead the way.

Position Title - SVP, Products (Software)

Location - Boston, MA, Toronto or Vancouver, Canada

The SVP, Products is responsible for leading the organization that is responsible for managing our current software portfolio and defining and building our future-state ICA (Intelligent Communication Automation) software platform. This role is responsible for creating, enforcing and monitoring the end-to-end product lifecycle and Innovation for core Software solutions. Working together with Quadient’s internal executives and external stakeholders, the SVP, Products oversees the Product Management and Engineering teams which comprise over 400 people across multiple international geographies.

The SVP, Products will ensure that Quadient’s solutions are in line with business objectives by making sure that product features and technology are best-in-class and capable of meeting he growing needs of the customers and the market at large. The SVP, Products will work closely with the marketing and sales teams to ensure they understand Quadient’s technology value propositions.

This position is reporting to the Chief Solution Officer of ICA and is a member of Quadient’s Extended Leadership Team.

Your role in our future

The SVP, Products is assigned to the following tasks:

  • Own and execute the long-term product strategy and management for Quadient’s Software Solutions.

  • Managing a product management and engineering budget with accountability and making budget decisions to ensure alignment with business objectives.

  • Definition and monitoring of company relevant KPIs and control of the measures to achieve the objectives set.

  • Define Quadient Software solution directions and features to maximize synergies, market share and sales potential

  • Manage the ICA engineering team to ensure that the technology strategy is in line with the business and product strategy.

  • Work with Strategic and Product Marketing to help identify new product opportunities.

  • Spearhead high level product developments and enhancement and manage product lifecycle from conception to launch.

  • Plan and execute pre-launch activities, product launches, follow-up activities

  • Identify the best organizational structure for PMs to collaborate with engineering teams as well as with other internal stakeholders (product marketing, demand generation, sales, customer success, etc).

  • Work as part of the ICA leadership team to meet financial goals and to ensure the profitability of the software portfolio overall.

  • Help to formulate pricing and competitive positioning for each product.

  • Act as product advocator, participate in press activities, conferences and discussion session with thought leaders and market analyst.

  • Lead, manage and mentor team of Product Managers, Program Managers, and Engineers.

  • Representing the company with regard to strategic customers, the press and analysts for matters related to ICA software innovation.

Your profile

The SVP, Products requires extensive experience in end-to-end product lifecycle management, including engineering and technical leadership. Additional exposure to and involvement in go-to-market definition, professional services delivery, pre-sales and technical support, and customer support are requirements as well. Candidate must be within commuting distance of Boston, MA, Toronto or Vancouver, Canada.

Essential requirements for this role include:

  • Great people skills paired with a high level of assertiveness. You are a leader and an entrepreneur that people willingly follow

  • High level motivational skills so that you can also manage virtual teams

  • Strong analytical, strategic and coordinating skills with sound knowledge and understanding of business and technology

  • A university degree in Computer Science, Engineering, Economics or similar

  • Ability to manage multiple priorities at once and lead a diverse organization to deliver against deadlines.

  • Extensive knowledge of project management and software engineering practices and methodologies

  • In-depth experience of product management and marketing principles

  • Proven record of success working within a cross-functional environment.

  • Very good presentation skills - to both internal and external audiences.

  • Proven experience taking new products to market with commercial success.

  • Experience managing teams across multiple international geographies.

  • Extensive software product portfolio management with experience designing and managing against investment and rationalization frameworks.

  • In-depth knowledge of the document management, customer communication management, and/or financial technology markets.

  • Excellent problem-solving skills and the ability to use conventional and unconventional approaches to resolving problems

  • Fluent written and spoken English

Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you.

Turn your passion into performance. Apply now.

This position has a salary range of:

$224,000.00 - $336,000.00

Quadient, Inc. has standard ranges for all U.S. - based roles, based on function, level, and scope, which are benchmarked against companies of similar size and growth-stage. To provide greater transparency to candidates, we share these targets on all job postings . Final salary offers are determined by multiple factors, which may include (but are not limited to) geographic location and candidate experience and expertise. As such, they may vary from the ranges listed.

Rewards & Benefits

Flexible Work : Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.

Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.

Inclusive Community: Join diverse communities and engage in our Philanthropy program.

Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.

Caring for Wellbeing : Access our complimentary employee assistance program for mental health support.

Be yourself at Quadient

Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we all are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture which embraces difference and values every voice.

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at

Quadient is an Equal Employment Opportunity Employer*: We believe that diversity brings benefits to our customers, our business, and our people so we are committed to being an inclusive employer. We encourage applications from all suitable applicants, regardless of background. We firmly believe in zero discrimination in employment on any basis, including gender, race, ethnicity, religion or belief, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, veteran status, and any other protected characteristics.

*This includes being an Affirmative Action Employer in the United States.

People. Connected.