Salesforce.com, Inc Strategic Sales Executive, RVP in Boston, Massachusetts
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Customer Success Group
Salesforce Professional Services seeks an experienced executive to oversee the pursuit of professional services programs within our most strategic customers. Your primary responsibility is to act as an interface between the license sales organization, services leadership, and services delivery teams to shape and transact large scale programs yielding positive outcomes for our Customers, Salesforce, and our services organization.
In this role, you will collaborate closely with our executive leadership team to identify, qualify, and build meaningful CxO relationships within target accounts. You will shape the services pursuit strategy and deal structure, working in tight collaboration with a Strategic Customer Executive who will own the delivery of the program.
All of the responsibilities are in close collaboration with license sales leadership:
Identify and qualify prospect accounts
Build meaningful trusted relationships with CxO stakeholders in target accounts
Utilize your technology and industry expertise to understand the clients' agenda/needs and identify ways Salesforce can enhance their business performance
Utilize your deep business understanding and the priorities that drive CxO decisions to shape the broader business case/value story
Shape and lead the services portion of the pursuit strategy
Shape and lead the services portion of the deal structure
10+ years of technology/services sales and sales leadership experience
10+ years of relevant work experience (CRM, Customer Service, Business Transformation, etc...)
5+ years of consulting experience (sales and delivery experience leadership desired)
5+ years of experience leading, managing, coaching, and developing staff
Experience structuring and leading complex, multi-discipline pursuits in a complex and matrixed environment
Referenceable CxO relationships where you are recognized as a trusted advisor
Executive-level communication skills, written and oral. Excellent presentation and listening skills
Highly collaborative with the ability to thrive in a fast-paced, unpredictable, and ever-changing environment
50% travel required (While travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended)
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.
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