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Thermo Fisher Scientific Sr TSS Manager, Sample Prep in Boston, Massachusetts

Senior TSS Manager, Automated Sample Prep


When you're part of the team at Thermo Fisher Scientific, you'll do important work, and you'll be valued and recognized for your performance. With talented managers and inspiring coworkers to support you, you'll find the resources and opportunities to make significant contributions to the world.

How will you make an impact?

The Technical Sales Specialist Manager position is a field-based management job accountable for North American sales results for the Automated Sample Prep business. This position is responsible for leading business processes and managing the resources associated with the consumables & services business plan achievement in North America. Incumbents in this position are accountable to Commercial leadership for: achieving sales and financial target, establishing and maintaining effective professional relationships with key customers, ensuring effective sales and service coverage, attracting and retaining qualified Technical Sales Specialists to realize growth opportunities available in North America, coordinating activities of the team with the Commercial Sales Organization. TSS in other geographies, Product Management and Regional Marketing to drive the growth for Thermo Fisher Scientific in the molecular biology (PCR/Cloning/Automated Sample Prep) markets and providing service to customers consistent with Thermo Fisher Scientific standards and expectations.

What will you do?

  • Lead the team of Specialists, track budget achievement, identify and understand market trends, monitor CRM system compliance and drive all initiatives ensuring execution by the team

  • Create a vision and strategy to meet or exceed business goals agreed upon with Thermo Fisher Scientific commercial management for the region. Direct the tactical implementation of the business plan to meet objectives.

  • Provide leadership, coaching and feedback to direct reports. Continually evaluate individual skills, strengths and opportunities for growth. Guide development plans, monitor regularly and clearly communicate performance expectations.

  • Partner with internal colleagues in finance and commercial operations to provide timely and accurate tracking, forecasting, pipeline management and analysis of the business. Expectations are that all significant activities and opportunities will be input and managed in the CRM system in accordance with Commercial policies, procedures and conventions.

  • Cooperate effectively with marketing, customer service, and technical support to maximize revenue. Provide timely feedback to marketing and business unit partners to drive productive marketing and lead generation programs, relevant sales collateral, and application development that best serves growth objectives and enables LSG to win in the market

  • Implement the commercial strategies, ensuring alignment with the global and regional plans. Achieve the business and strategic objectives - these must be competitive from both an Industry and regional perspective within the research and clinical environment.

  • In partnership with other members of the management team, chart out the short and long-term strategic and operating plans for the portfolio.

  • Identify and evaluate market opportunities for growth. Engage in business development for emerging technologies or market segments.

  • Ensure a financially sound operation with solid corporate governance and compliance. Manage the business's budget appropriately.

  • Partner with other district managers to formulate cross-functional strategies for accelerated growth.

  • Monitor market intelligence and keep abreast of competition; economics, and the regulatory environment.

  • Lead a technically savvy team, hire, motivate, and retain staff, to build a solid organization.

  • May perform other related duties as required and/or assigned.

How will you get there?

  • BA or BS required in Biology, Microbiology or Biochemistry or related scientific field

  • Requires 7+ years' experience in sales and sales management.

  • Experience in Clinical Diagnostic Sales with experience in COVID-19 PCR testing workflow strongly preferred.

  • Understands the Clinical Market: customer's industry, business process, critical success factors, competitive standing

  • Additional experience in Laboratory/Capital Sales desired.

  • Experience in managing a selling organization in North America, or a demonstrable understanding of business practice in the Life Science industry. Familiarity with funding practices with respect to the life sciences industry as well as an existing network of KOL and policy makers.

  • Experience in managing stakeholders in a matrixed environment preferably on a global basis.

Knowledge, Skills, Abilities

  • Proficient in strategic and tactical thinking about the business, developing actionable business plans and demonstrates how to achieve those plans.

  • Strong analytical and business planning skills.

  • Superior professional presence and business acumen.

  • Possesses excellent written and verbal communication skills, with the demonstrated ability to communicate with many diverse customer audiences.

  • Communication skills include excellent listening and presentation skills.

  • Ability to function effectively with a high-performance team with strong team building skills and the ability to resolve conflict.

  • Negotiation and persuasion skills.

  • Solid business and financial acumen, a change agent.

  • A collaborative, result-oriented individual.

  • A team player, with a positive attitude, and commitment to the development of his/her people.

  • Requires 50% travel.

At Thermo Fisher Scientific, each one of our 70,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission-enabling our customers to make the world healthier, cleaner and safer.

Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.