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UnitedHealth Group Sr. Strategic Account Executive Northeast - Telecommute in Boston, Massachusetts

Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm)

The Sr. Strategic Account Executive is a highly visible role responsible developing and executing OptumRx business strategy. The Sr. Strategic Account Executive is responsible for predicting emerging customer needs and developing innovative solutions to meet them; facilitating resolution of complex problems with broad impact on the business; and influencing client leadership to adopt new ideas, products, and/or approaches. The team provides innovative and on-going relationship and client management support as well as driving growth and client satisfaction, across a complex and highly visible set of clients.

If you are located in the Northeast region, you will have the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

  • Manages assigned accounts with a focus on client trend management, strategic plan development and execution, while cultivating multi-level client relationships and leading teams, indirectly

  • Manages client contract renewal activities with the primary goals of retaining client, obtaining multiple year agreements and maintaining or improving profitability

  • Monitors and manages financial guarantees and reconciliations including audit activity

  • Accountable for understanding the primary business objectives of the client, demonstrating mastery level of understanding of industry drivers, trends and business acumen, developing and managing shared goals, demonstrating program value to the client.

  • Identifies upsell opportunities and drives them to closure.

  • Develop multi-level relationships with client (user-level, department head level, C-Suite and key influencer relationships) , marketplace, and consultant/brokers

  • Work with Strategic Account Executive, and other team members on client renewals and renegotiating contracts with clients to obtain extended agreements while losing as little profitability as possible

  • Coordinate and deliver quarterly performance reviews and capability discussions including identification of cost drivers, recommendations for cost savings opportunities, utilization and cost reports, and industry news

  • Prioritizes and conducts regular on-site or telephonic client meetings as appropriate to proactively review client benefits, drug utilization and trend management strategies

  • Provides training, support and direction to other team members, as necessary

  • Provides regular feedback to management team regarding client metrics, client requirements and business development opportunities

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor’s degree or equivalent work experience

  • 5+ years Client relationship management and/or Account Management experience

  • 3+ years of Medicaid, Medicare and/or Exchange experience

  • 2+ years of PBM experience

  • Consistently meet or exceed key performance indicators

  • Strong oral and written communication

  • Strong negotiation skills

  • Ability to prioritize and meet deadlines

  • Experience delivering customer quarterly business reviews or analyzing performance and communicating value to customers

  • Experience cross - selling / upselling products to customers

  • Ability to work in self - motivated environment with limited supervision

  • Ability to travel up to 20% to visit client base located on the East Coast

  • Proficient in Outlook and Microsoft Office systems

  • Demonstrates leadership qualities and the ability to build and coordinate a team of professionals to accomplish a common goal/objective to deliver customer value.

Preferred Qualifications:

  • Advanced understanding of PBM industry

  • Experience working with Health Plans

  • Ability to demonstrate professionalism both with internal and external clients

Careers with OptumRx. We're one of the largest and most innovative pharmacy benefits managers in the US, serving more than 12 million people nationwide. Here you’ll fill far more than prescriptions. As a member of one of our pharmacy teams, you’re empowered to be your best and do whatever it takes to help each customer. You'll find unrivaled support and training as well as a wealth of growth and development opportunities driven by your performance and limited only by your imagination. Join us. There's no better place to help people live healthier lives while doing your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Strategic Account Executive, SAE, Medicaid, Medicare, Exchange, PBM, Health Plans, Pharmacy, Account Management, Client Management, Telecommuter, Telecommute, Telecommuting, Boston, MA, Massachusetts