Concentrix Sr. Specialist, Digital Operations/Digital Media Planner-USA & CAN Work-At-Home in Boston, Massachusetts
Sr. Specialist, Digital Operations/Digital Media Planner-USA & CAN Work-At-Home
The Sr. Specialist, Digital is responsible for championing a best-in-class Social and Search practice within the Marketing Solutions team. They are tasked with digital strategy and execution while working with the Director of Digital in evaluation, recommendation, activation and optimization within Marketing Solutions team to serve clients across multiple industries.
The Sr. Specialist, Digital will adhere to the strategic communications planning methodology when developing digital advertising recommendations on behalf of clients.
CNX Marketing Solutions provides performance-based communications services to clients with high-value products and services. We partner with the worlds leading martech and adtech brands to power our customer engagement platform orchestrating communications via email, direct mail, search, programmatic and social platforms. Our team of omni-channel experts in creative, analytics, data and communications planning leverage our full suite of capabilities to meet the unique business needs of our clients.
Essential Functions/Core Responsibilities
Industry -Leading Capabilities Curation
Stay informed of important industry trends client expectations, leading providers, latest innovations, etc.
Identify qualified digital advertising partners for potential working relationships and partnerships
Align the CNX MS digital team capabilities (people, process, technology) with industry expectations
Assist with developing the business case for investment
Strategic Communications Planning
Active member of the Digital Activation team, collaborating with others in the develop of sound strategiesacross all digitalchannel;s
Bring innovation to the go-to-market strategies
Ensure consistency in quality and method of service delivery
Digital Activation and Optimization
Responsible for execution of digital programs and interacting with clients on a regular basis
Create detailed campaign plans/schedules for client review and authorization
Steward all digital campaigns
Resolve billing discrepancies
Provide post analysis of campaigns including quarterly recap for client
Involvement in higher levelbrain stormand collaborationsessions
Involved in presentation to client for approval
Involved in brand meetings to download appropriate vendors
Work with vendors and clients to create research programs to prove out the larger campaigns and presentations of results to the client
Create campaign performance reports for client submission
Enter buys into system and oversee delivery of Insertion Orders to vendors
Interact withfunctions within Concentrix Marketing Solutions (Creative, Account Management and Program Management)
Trafficking and tagging of creative
A bit about yourself:
Attention to detail
Strong communication skills
Desire to learn, develop and progress
Proven record of digital planning and buying experience
Proven record of digital successful and accurate campaign implementation and management
Experience of managing online budgets
Experience and understanding of industry research and planning tools
Working knowledge of industry trafficking and reporting tools (DSPs, FB Ad Manager, Google Ads,etc)
Ability to confidently and clearly present work to the client, verbally and in document form.
A desire to understand the broader media landscape and its impact on digital campaigns and strategies.
*This position is open to USA & CAN - Work-At-Home
Bachelors Degree from a four year college in related field, with four to six years of experience preferred
Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment
Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external candidates
Demonstrated ability to take initiative and ownership with focus on continuous improvement
Self-starter, sense of urgency, and works well under pressure
Strong customer service disposition and sense of professionalism
Solid understanding of the organization's business operations and industry. Demonstrated business acumen
Advanced Microsoft Office skills
Career Framework Role
Requires in-depth knowledge and experience. Broad application of principles, theories and concepts in applicable discipline. Solves complex problems; takes a new perspective using existing solutions. Works independently; receives minimal guidance. Acts as a resource for colleagues with less experience. Represents the level at which career may stabilize for many years or even until retirement.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer and an E-verify participant. Concentrix considers qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, veteran status, disability status or any other legally protected characteristic.
USA, WI, Work-at-Home
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