Amazon Web Services Sr. Product Manager - Technical, Amazon Search in Boston, Massachusetts

Job Description

Hundreds of millions of customers. Billions of products for sale. Billions of queries and billions of dollars in revenue. The scale and impact of Amazon Search is huge, and we are looking for the right person to join our team, and own projects focused on growing its intelligence and impact. We’re offering an opportunity to use the judgment of how search works that you have built over time, and your experience with building products that use Machine Learning [ML], big data, knowledge bases to build new delightful shopping experiences. You have experience working on search products, but you want to go beyond what most of them can do today.

You will build an intelligent shopping experience that’ll delight customers in surprising ways. To be successful, you’ll need customer obsession, grit, excellent written and verbal communication skills, ability to deal with ambiguity, and strong bias for action.

You will need 5-10 years’ experience building large scale products in search. Your experience should include building products that use some of these technologies: knowledge bases, data science, recommender systems, multi-arm bandits, A/B testing, multi-variate testing, and relevance and ranking algorithms. Experience with SQL / scripting languages for analyzing data is a strong plus.

On a day-to-day basis, you'll be part of a small, close-knit team of technical product managers, developers, and applied scientists who innovate on customer experiences in an agile, highly collaborative manner. You will partner with teams throughout Amazon to learn about business and customer needs, discover new technologies. You’ll build systems that are scalable and efficient, intelligent end-to-end shopping experiences at Amazon scale. The outcome of your hard work will be a delightful shopping experience for our customers.

If that sounds like you, take the first step of joining us by applying to this role.

You’ll be based in Palo Alto, CA, Seattle, WA or Boston, MA and travel between locations about 10% of the time.

Specific Duties include:

  • Work with Search technology teams to build superior data-driven shopping experiences

  • Write customer driven requirements and technical specifications. Be an advocate for customers and work backwards from their needs.

  • Work with world class scientists and engineering to frame customer problems and their solutions

  • Develop Search vision, strategy with senior leaders across Amazon, communicate goals, status, and customer impact.

  • Manage the product innovation roadmap from inception through implementation; establish success metrics and drive execution.

-Understand and explain complex technical issues, discern impact, and communicate them to business partners to drive resolution.

  • Follow customer and technology trends and Think Big about innovation.

  • Lead and mentor product managers; participate in recruiting efforts.

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority/Female/Disability/Vet. Qualified applicants with criminal histories will be considered in a manner consistent with all applicable local, state and federal laws, Inc. group of companies and is an equal opportunity employer.

Basic Qualifications

  • Bachelor’s degree in Computer Science, Information Systems or related field

  • 10 years of overall experience, with 5+ year’s product management experience.

  • Solid experience running A/B testing, and/or multivariate testing for measuring, and optimizing the customer experience.

  • Understanding of Software Development Life Cycle (SDLC) best practices and project planning/execution skills

  • Excellent written and verbal communication skills; ability to present complex technical information in a clear and concise manner, to peers and developers and to senior leaders.

  • Comfortable challenging assumptions and thinking of creative ways to tackle problems

  • Experience translating customer needs into innovative and detailed product requirements for customer-facing online and mobile products/services

  • Experience communicating with customers, technical teams, and management to collect requirements, describe software product features, and technical designs

  • Superior analytical and quantitative skills; experience using data and metrics to test theories, confirm assumptions, and measure success

  • Exceptional attention to detail, organizational, and project management skills

  • Experience working on agile development teams

  • Must be able to travel 10% of time

Preferred Qualifications

  • MS or PhD in Computer Science, Computer Engineering, Statistics, or Mathematics OR MBA

  • Direct experience in building products that use machine learning, recommender systems, multi-arm bandits, and relevance and ranking systems.

  • SQL, coding skills or scripting (e.g. in Python) for data analysis.

  • Skills with search-related fields like Query Understanding, Personalization, Knowledge Graphs

  • Experience with foreign languages

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Job ID774132

CompanyAmazon.com Services, Inc.

Position CategoryProject/Program/Product Management--Technical

Company/Location (search) : Country (Full Name)United States