Cengage Learning Sr Marketing Coordinator, Consumer Marketing in Boston, Massachusetts

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Do you dare to reinvent the future of education?

At Cengage, we are harnessing the power of tech to build a future where all learners have the tools and confidence to achieve their goals.

As a Cengage employee, you will blaze a new trail to transform the way people learn. Collaborating with the best of the best, you will feel challenged and inspired to do breakthrough work. With the support of our united team, there is no limit to what you can imagine, create and set in motion.

Are we right for you?

We set the bar higher by bringing our unique talents and point of view to the table every day. We are curious and comfortable with change and are willing to take risks to transform education. Most importantly, with everything we do, we put learning first.

What You'll Do Here:

You, as the Sr. Coordinator, Consumer Marketing, will play an important role driving this mission by supporting the Consumer Marketing team in driving awareness, engagement and sales of Cengage Unlimited with the student audience. You have an interest in understanding student needs, motivations and pain points. As part of a marketing team, you have experience supporting the planning, implementation and execution of engaging and measurable marketing programs.

You’ll be working with internal and external team members to coordinate campaigns that promote the value of Cengage Unlimited across web, mobile, social, email, partnerships, events and more. You have excellent communication and relationship building skills, and the ability to operate effectively within matrixed environments. You are detail oriented and a strong project manager who can expertly manage campaign timelines and deliverables, keeping all team members on track. You will report to the Senior Director of Consumer Marketing but support all team members including the Executive Manager, Student Marketing and Senior Manager, Partnership Marketing.

Responsibilities:

  • Coordinate marketing campaign planning and executional logistics for the Consumer Marketing team.

  • Facilitate communication and manage deliverables from cross-functional team, partners, agencies and vendors

  • Route campaign assets, marketing collateral, and creative. Collect and distribute feedback from key internal and external stakeholders including partners, agencies and vendors

  • Maintain campaign timelines and deliverables across cross-functional stakeholders, agencies and vendors.

  • Work within project management system; enter requests, update team members on project status, needs and next steps.

  • Organize campaign assets within physical and digital storage systems; distribute to functional teams as needed.

  • Compile and organize execution visuals including screen shots and photos into shareable report and archives.

  • Data entry and tracking as required for campaign implementation and execution.

  • Manage student facing FAQ including vetting/tracking changes and optimizations, measurement and reporting

  • Monitor and report on customer reviews across eCommerce sales channels; write and vet responses.

  • Various team administrative support responsibilities such as meeting scheduling and invoice processing as assigned.

Skills You Will Need Here:

Required

  • Bachelor's degree required

  • Minimum 2-4 years’ experience in B2B or B2C marketing coordinator or marketing project manager position

  • Experience coordinating multi-platform marketing campaign implementation and execution, including experiential, digital, social and partnerships

  • Experience operating within Project Management systems, CRM platforms, Qualtrics, PowerPoint and Excel

  • Expert project management skills with strong attention to detail

  • Deadline driven with ability to complete tasks and deliver quickly

  • Ability to effectively communicate in a matrixed company environment, keeping cross functional teams focused and on task

  • Experience setting priorities, problem solving, multi-tasking, and working independently

  • Fast learner with an entrepreneurial spirit

Requisition ID 2019-5834

Job Function Marketing

Cengage is an Affirmative Action/Equal Opportunity Employer, committed to attracting and retaining a talented and diverse workforce. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or protected veteran status.