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Elastic Sr. Manager, Web Design/UX in Boston, Massachusetts

Elastic is a search company built on a free and open heritage. Anyone can use Elastic products and solutions to get started quickly and frictionlessly. Elastic offers three solutions for enterprise search, observability, and security, built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real time and at scale. Thousands of organizations worldwide, including Cisco, eBay, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe and is publicly traded on the NYSE under the symbol ESTC. Learn more at elastic.co .

Elastic is a search company built on a free and open heritage. Anyone can use Elastic products and solutions to get started quickly and frictionlessly. Elastic offers three solutions for enterprise search, observability, and security, built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real time and at scale. Thousands of organizations worldwide, including Cisco, eBay, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe and is publicly traded on the NYSE under the symbol ESTC. Learn more at elastic.co .

Elastic is looking for an experienced leader of Web Design and UX that will uplevel the customer experience for our flagship web property, elastic.co. This is an opportunity to work with senior leadership in both our Design and Engineering teams to establish a market leading web presence for our global audience. This position reports directly to the Senior Director of Web & Localization at Elastic, will lead a team of UX Designers, and will collaborate regularly with teams across the entire company. This is a player/coach position with the expectation that a successful candidate will need to work directly in design and code to deliver an outstanding customer experience.

What You Will Be Doing:

  • Ensure that UX is prioritized in company roadmaps by working with senior leadership and product teams.

  • Coach and develop a team of UX Designers as direct reports through one on ones, quarterly reviews and feedback loops.

  • Be hands on generating and reviewing the user experience designs for our most critical new capabilities.

  • Cultivate a culture of creativity and innovation within the team, with a focus on practical application and results.

  • Influence the direction of Elastic’s design system ( EUI (https://elastic.github.io/eui/#/) ) as it relates to our global marketing web properties.

  • Effectively communicate user research results to multiple levels of the company in ways that drive impact.

  • Mentor Product Designers through one on ones, quarterly reviews and feedback loops

  • Making trade-offs and prioritizing work for the UX team to maintain the balance between short term delivery and long term results.

What You Bring Along:

  • A minimum of 3 years of experience managing a team of designers as direct reports.

  • Working experience with prototype tooling (Figma, Framer, Sketch...etc)

  • Working experience around design code (CSS/JS) specifically with an understanding of maintenance and upkeep.

  • Experience managing user research practices and incorporating them into the development process.

  • Ability to think in design systems that scale to multiple use cases and balance flexibility with UX consistency.

  • Proficiency around visual design, iconography, typography and UX as a visual medium.

Bonus Points:

  • Experience with a technical, enterprise product that understands both developers and business decision makers as a core personas.

  • Experience leading through change and rapid growth.

  • Implemented data-driven strategies in Design and have a familiarity with experimentation and telemetry.

Different people approach problems differently. We need that. Elastic is committed to diversity as well as inclusion. We are an equal opportunity employer and committed to the principles of affirmative action. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. If you require any reasonable accessibility support, please complete our Candidate Accessibility Request Form (https://docs.google.com/forms/d/e/1FAIpQLSfiV7br5dGLslC__KPuDNBii1x6cQnlm59L8b4293O2eFxbMA/viewform) .

Please see here (https://www.elastic.co/legal/applicant-privacy-statement) for our Privacy Statement.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary

  • Health coverage for you and your family in many locations

  • Ability to craft your calendar with flexible locations and schedules for many roles

  • Generous number of vacation days each year

  • Double your charitable giving - We match up to $1500 (or local currency equivalent)

  • Up to 40 hours each year to use toward volunteer projects you love

  • Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is committed to diversity as well as inclusion. We are an equal opportunity employer and committed to the principles of affirmative action. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. If you require any reasonable accessibility support, please complete our Candidate Accessibility Request Form (https://docs.google.com/forms/d/e/1FAIpQLSfiV7br5dGLslC__KPuDNBii1x6cQnlm59L8b4293O2eFxbMA/viewform) .

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