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Travelers Sr Manager, Marketing Analytics in Boston, Massachusetts

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Actuarial

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$108,600.00 - $179,100.00

Target Openings

1

What Is the Opportunity?

The Sr. Manager, Actuarial and Analytics is an analytic leadership role that encompasses the management of assigned strategic initiatives and operational assignments which may include reserving, rate-making, pricing, planning/forecasting, project management and research. The individual in this role is expected to lead project teams of actuarial & analytic partners and provide analytical insights and recommendations to leadership and Business partners. The Sr. Manager, Actuarial and Analytics will work within broad limits and authority on complex assignments requiring specialized knowledge and expertise in breadth and/or depth in one or more of the following areas: Actuarial and/or research methods Advanced statistical analyses Broad business knowledge In-depth Line of Business knowledge Awareness of enterprise Actuarial & Analytics community. This role may act as a manager of a small team.

What Will You Do?

The team analyzes customer and marketing data, designs unbiased test and learns, delivers post monitoring on business initiatives, provides analytics support to our Marketing partners and liaisons with the Customer, Ops and Distribution Analytics teams.

Primary Duties and Responsibilities:

  • Develop and execute acquisition/loyalty/retention marketing initiatives for the personal insurance organization.

  • Provide analytic support to the Marketing partners (identify business data/analytics needed to produce most useful insights, support development of success criteria, develop and provide required analysis and analytical solutions)

  • Design unbiased marketing/consumer outreach tests and recommend metrics to measure effectiveness of such campaigns.

  • Mine large datasets to generate actionable insights that can improve customer value; tailor retention and cross sell/upsell strategies.

  • Evaluate quality of predictive models and suggest ways to improve accuracy of such models using new or existing data sources.

  • Applies descriptive analytics to analyze data and validate assumptions, with the ability to understand and clearly articulate results to broader audience.

  • Participate in a lead role to ensure the successful execution and completion of assigned strategic initiatives and projects.

  • Take ownership of assigned projects and meetings, make recommendations, and present results to business partners.

What Will Our Ideal Candidate Have?

  • Solid experience in Analytics and structured problem solving.

  • Demonstrated intermediate analytic and diagnostic skills.

  • Strong PC skills (MS Office), programming (SQL, Python/R, SAS), visualization (MicroStrategy, Graph) and data aptitude (cloud).

  • Analytical thinker, competent at analyzing quantitative data.

  • Influence business partners; network and build strong partnerships with D&A community

  • Make data driven decisions

  • Adept at multi-tasking and energized by a fast-paced work environment.

  • Communication skills

  • Applies innovative and critical thinking skills.

What is a Must Have?

  • Bachelors Degree or equivalent experience required.

  • 3 years of experience in quantitative analysis required.

What Is in It for You?

  • Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.

  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.

  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.

  • Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you’re eligible for five free counseling sessions with a licensed therapist.

  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Travelers offers a hybrid work location model that is designed to support flexibility. # LI-Hybrid

This position may be based 100% remotely or in one of our offices. #LI-Remote

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ .

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