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CVS Health Sr. Manager, Enterprise Digital Initiatives in Boston, Massachusetts

Job Description

This Sr. Manager of Enterprise Digital Initiatives will be tasked with creating a best in class consumer experience focused on identifying, prioritizing, shaping, complex enterprise initiatives in partnership with Digital Product Managers. At CVS, the digital team manages the websites, apps and messaging platforms that support each business segment, and this role must provide a digital-first perspective to help realize the business goals. This Sr. Manager is responsible for developing robust business cases, framing communications and justifying trade off decisions, developing detailed roadmaps (tied to driving growth, improving health outcomes, improving the overall consumer experience, and/or reducing cost of service), all while ensuring alignment with key stakeholders. This is an instrumental role in the oversight and execution of digital programs supporting several pharmacy programs that generate multi-million dollar business value to the organization and touch millions of consumers. This Sr. Manager is accountable for identifying customer needs, prioritizing program features, and guiding the general flow of work through the program. This role has significant relationships with business stakeholders (Marketing, Operations, Formulary, Pharmacy, and other Teams) as well as digital functional teams (Product Managers, Release Train Engineers, Design and Product Owners) driving results in a matrixed environment.

Required Qualifications

•3+ years required of experience, particularly in product management and product development

•3+ years of experience in agile processes, such as scrum, Kanban, and/or the Scaled Agile Framework (SAFe).

Preferred Qualifications

•Flexibility to handle changing priorities

•Maintain strong relationships across key stakeholders and constituents

•Proven ability to deliver convincing business case recommendations to senior management

•Excellent verbal and written communication skills for technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors)

•Demonstrated collaborative style, with ability to lead and influence diverse teams

•Experience in large Retail, Pharmacy, a plus

•Familiarity with agile processes, such as scrum, Kanban, and/or the Scaled Agile Framework (SAFe)

•Ability to influence and engage digital and business stakeholders

•Creativity in creating paths forward to drive alignment in a diverse and expansive organization


•Bachelor’s Degree in Business, Technology, Finance, Engineering, or related field required.

Business Overview

It’s a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. As a CVS Health colleague, you’ll be at the center of it all.

At CVS Health, we work every day to help people on their path to better health. Never has it been more important for us to deliver on our purpose to our valued customers, patients, members, and employees. With a presence in communities across the country, CVS Health colleagues are and will continue to be a critical piece of the country’s health care solution. The health and safety of our employees, patients, customers, and members is our top priority as we face the impact of COVID-19 together. If you would like to learn about the actions we are taking as a company as we learn more about COVID-19 and its spread, we encourage you to visit our COVID-19 resource center at

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran – we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW at and EEO IS THE LAW SUPPLEMENT at . Please note that we only accept applications for employment via this site.

We provide reasonable accommodations to qualified individuals with disabilities. If you need to request an accommodation, a qualified interpreter, written information in other formats, translation or other services, please contact our Advice and Counsel Reasonable Accommodations team by emailing Advice and Counsel Reasonable Accommodations team at or calling 877-805-9511.

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