Lumen Sr Lead Product Development Manager - Work from Home in Boston, Massachusetts
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
Responsible for managing a large cross-functional team in the development and delivery of Lumen Public Sector services aligned with business objectives, priorities and the portfolio roadmap. On-scope, on-time, and on-budget delivery of the product portfolio objectives, including business requirements definition, driving cohesive end-to-end solutions, creation and management of project structures, as well as alignment of resources are critical to the success of strategic initiatives. This role requires adherence to prescribed stage-gate new product development methodology (including mix of rapid development and staged development based on program goals and deliverables), project management, change management processes, strong communication skills, and implementation of project/business based financial controls. Serving as a critical business leader in the on-going evolution of the company’s Product Solutions, the Sr. Lead Product Development Manager will establish relationships with key leaders from across the business and with external partners critical to the success of programs, including but not limited to direct interaction with individual contributors, manager, director, and vice president leadership.
The Main Responsibilities
Meet or exceed committed business outcomes, including financial performance, customer experience and employee experience goals and objectives
Lead team(s) to the on-scope, on-time and on-budget delivery of Product Management’s PD initiatives: new product introductions, product features/platform enhancements, related process improvement efforts, etc.
Liaison and leadership across/vertically throughout the Company to ensure relevant evolution of Public Sector Solutions
Key Interactions : Intake, Prioritization, Planning, Scheduling, Tracking, Delivery & Launch
Partner Organizations : Works consistently with Product Management, Business Process Innovation, Software Delivery Organizations, Architecture, Engineering, Finance, Business Unit, Operations, Sales, Sales Overlay and other organizations as part of the planning, design, development, and launch of new products and services
Development Process: Identification of appropriate development process based on needs (Rapid Development to Staged Development)
Resource Management : Identification and solicitation for commitment of required core and extended resources
Knowledge & Leadership : Product Development is the COO of responsible solutions area, with intimate knowledge of business drivers, market dynamics, product requirements, solutions interoperability, supporting systems/processes/people jointly accountable for the success of business outcomes
Conflict Resolution/Celebration of Success : Identification and resolution of barriers to success for both milestone attainment and achievement of desired business outcomes
Maximizes the digital presence across the customer lifecycle (Learn, Buy, Get, Use, Pay)
Ensures the effective transition of strategic programs from ideation to development to lifecycle management, delivering on the identified minimum viable experience (customer and employee) standards.
What We Look For in a Candidate
Strong program/project management skills.
Experience with Cloud, Security and Federal/State government customers.
SAFe Agile Lean Portfolio Management experience a plus.
Obsessed with creating an outstanding customer experience
Successfully directs cross functional teams to achieve targeted outcomes
Excellent written and verbal communications skills with strong copywriting and design skills
Strong strategic thinker who is knowledgeable of emerging technology trends in the marketplace.
Works independently and within a team
Exhibits a growth mindset, an ability to take risks, question norms, unlearn old habits & to not take one’s self too seriously
Education: Bachelor’s Degree, Master's preferred
Related Experience: 10+ Years Progressive, Related Experience in Product Development, Product Management, Technology Development
What to Expect Next
Requisition #: 260572
When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
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This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.
Salary Min :
Salary Max :
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.
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