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Microsoft Corporation Sr. Integrated Marketing Manager, Infrastructure & Unified Support in Boston, Massachusetts

What Joining the Microsoft Team Means:

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

We are looking for a seasoned Integrated Marketing Communications specialist to join the US Central Marketing Organization (CMO) in the Integrated Marketing Manager role covering Infrastructure and Unified Support.

The Central Marketing Organization (CMO) is anchored around a shared purpose for Customer Centricity, Marketing Thought Leadership, and Marketing and Sales Alignment. CMO accelerates the US growth agenda through integrated marketing campaigns that delight our customers and partners and create Microsoft fans. CMO leverages deep functional and business expertise to deliver superior customer experiences through connected customer journeys and data driven storytelling. CMO builds strategic partnerships across Corp HQ and the US to drive a digitally transformed, connected go-to-market.

The Integrated Marketing Manager (IMM) role owns the Integrated Marketing Plan for your focus area, aligned to sales and marketing plays and driving new lead generation, nurture and consumption as prioritized by the Business Group (BG) and Sales. The IMM leads strategic integrated marketing planning discussions bringing deep audience and competitive insights and marketing data to inform marketing plans and prioritize investments.

As a seasoned integrated marketing expert, you work with Sales and Marketing leaders across the company to advise on marketing strategy leveraging and scaling global go-to-market approaches and centralized demand generation plans and augmenting with local activities where critical. You are the local point of contact for the Corporate demand generation team and supporting the landing and evangelization of the global marketing strategy locally, as well as providing local feedback and insights on landing.

You deliver campaign execution excellence leading a complex vTeam of local marketing stakeholders; Solution Area Product Marketing Managers (PMM), Partner Marketing Advisors (PMAs) and sales and segment teams. You partner with CMO Shared Services in Events, Digital and Data Insights to align local executions across all marketing channels and ensure all activities are set up properly in our tools and systems to enable tracking, reporting and local optimization.

As a data-driven marketer, you leverage marketing insights dashboards regularly to surface opportunities, drive marketing planning decisions with local stakeholders and lead connected sales and marketing discussions with Sales. The role requires an understanding of the sales organization’s priorities and key focus areas.

As part of the CMO team, the Integrated Marketing Manager embraces the company’s Marketing principles, maximizes local marketing spend and driving marketing efficiency, marketing impact, and scale, and is a local Microsoft brand steward.

With depth of knowledge on Infrastructure and Unified Support, you develop the Integrated Marketing plans that supports the growth, usage and consumption revenue objectives and ensure positioning and messaging that is clear, distinctive & differentiated to the audience - BDM, IT Decision Makers, IT Pro, Developer & End User.

Responsibilities

The Impact you will be making:

Deliver marketing impact against key business goal by acquiring and nurturing leads and supporting consumption

  • Develop and execute the integrated marketing plans for Infrastructure and Unified Support to deliver on BG and Sales priorities.

  • Understand the audience, market, and competitive landscape to deliver differentiated programs by scenario.Leverage and localize global programs, positioning, messaging, and content. Provide local feedback and insights to corporate marketing stakeholders.

  • Continually optimize performance across the marketing mix and deliver insights and opportunities to Sales and BG.

Orchestrate marketing execution by leading a complex vTeam of stakeholders

  • Partner closely with CMO Shared Services (Events and Social) to land execution across our paid, earned, and owned channels.

  • Work with our Partner organization to align marketing activities and incorporate relevant partner solutions into the plans for Infrastructure and Unified Support.

  • Ongoing engagement with Sales to create and surface opportunities and support Sales objectives for Infrastructure and Unified Support.

Executional Excellence and alignment to global processes and compliance

  • Align local marketing activities to modern marketing platforms and processes. Ensure localization reviews are complete and accurate. Leverage global leading practices.

  • Ensure relevant marketing executions are properly set up in systems and tools for tracking reporting.

  • 100% budget utilization for your Solution Area - Effective and accurate forecasting and spend of marketing budgets.

  • Partner with Marketing Coordinators within the Marketing Service Desks (MSD) and work closely with Marketing Service Central (MSC) for marketing execution capacity.

  • Lead Microsoft brand stewardship, ensure GDPR compliance and adhere to Microsoft Accessibility Standards and Diversity and Inclusion principles in all marketing executions.

Qualifications

Required/Minimum Qualifications

  • Bachelor's Degree in Business, Business Administration, Marketing, Communications, Finance, or related field AND 4+ years Communications, Marketing Operations, Field Operations, Program Management, Project Management, or related experience

  • OR equivalent experience

  • 4+ years of professional experience in any of the following: marketing campaign development and management, technology marketing, marketing operations, marketing automation, marketing communications, marketing analytics & insights, or related.

Additional or Preferred Qualifications

  • 5+ years of proven digital marketing experience, preferably in technology marketing, with strong marketing operations background.

  • Bachelor's Degree in Business, Marketing, Communications, Finance, or related field AND 6+ years Communications, Marketing Operations, Field Operations, Program Management, Project Management, or related experience

  • OR equivalent experience

  • Experience in working at a large global multi-national a plus.

  • Connected sales and marketing experience.

  • Strong understanding of sales priorities and motivations and ability to advocate for marketing in conversations with sales organizations to ensure optimal customer experiences and success.

  • Strong leadership presence and experience working with Sales leadership and track record of marketing impact and influence a must.

  • Innate ability to navigate through a complex matrixed organization to lead process changes and deliver execution excellence.

  • Must be a data-driven marketer and be comfortable reading and analyzing data, using it to inform marketing plans and prioritize investments, and leading data discussions with key business stakeholders.

  • Must be inspired by digital marketing execution, embrace Marketing Automation concepts, and be obsessed with delivering a compelling customer experience through relevant, connected customer engagement

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (https://careers.microsoft.com/us/en/accommodationrequest) .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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