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Salesforce.com, Inc Sr Director/Director, Industry Advisor in Boston, Massachusetts

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

Salesforce Financial Services Industry Advisors & Product Insights team helps to deliver Industry expertise to our Global Financial Services customers. Our customers rely on our ability to provide world class expertise and innovative methodologies to understand and deliver on their business goals. We are looking for a proven leader to help develop our global strategy and plan, drive cross team initiatives to support key strategic priorities, and support the day to day execution of the broader team.

Who we’re looking for

We’re looking for someone with strong project management, verbal/written communication, and executive presentation skills to take on the role of the Director, Industry Advisor Programs, in the Office of the Financial Services CRO.

Reporting to the Senior Vice President of Global Financial Services Industry Advisors & Product Insights, you will help create a broader operational framework to bring together all Financial Services Stakeholders into a cohesive and integrated team.

The leader will also help drive the creation of the Global Program for Voice of the Customer, engaging with our Product organization to align and prioritize.

The ideal candidate is a broad-based business and technology professional with 10+ years of global program/project management and/or management consulting experience.

Key Responsibilities:

Leadership Strategy Planning and Execution

  • Help actively drive the business strategy (e.g. V2MOM) - inclusive of architecting and updating the V2MOM, and managing progress against

  • Create strategy decks, roadmaps, operational dashboards, and detailed analysis to identify trends and opportunities across the global business

  • Help define and execute key strategic programs which accelerate cross team collaboration and customer value and growth

  • Help optimize business processes across teams to ensure operational efficiencies and full alignment

Executive Level Program Management and Communications

  • Track, prioritize, and manage multiple initiatives and ad-hoc projects

  • Perform program updates and status reporting

  • Design and build executive level presentations

  • Lead regular reviews to deep dive on special topics

  • Help with regular cross team business updates

  • Develop, execute, and manage departmental communications

  • Help plan and manage executive summits (objectives, agendas, logistics, etc.)

Experience / Skills Required:

  • 10+ Years Program Execution, Consultant and Program, Financial Services Industry preferred

  • 10+ Years Leading global programs and change management

  • At least 5 Years leading a team in People Leader role

  • Experience driving and influencing highly matrixed organization

  • Highly organized, with ability to coordinate activities of senior leaders to drive alignment and attain goals

  • Skilled in collaboration and diplomacy to ensure smooth working relationships across matrixed teams

  • Experienced in presenting to and collaborating with Senior Executives

  • Ability to operate at both a strategic and a tactical, roll up your sleeves, level

  • Proactive problem-solver, able to stay one step ahead

  • Proven success building strong relationships with all levels of an organization

  • Excellent team player able to work with virtual and global cross functional teams

  • Ability to quickly grasp and clearly explain complex technology and business concepts

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form (https://careers.mail.salesforce.com/accommodations-request-form) .

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com (http://salesfore.com/) or Salesforce.org .

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.

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