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Manulife Sr Director of Product Management in Boston, Massachusetts

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement


Job Description

The Global High-Net-Worth (Global HNW) Life Insurance Business was formed in 2023 to leverage Manulife’s enterprise-wide capabilities in serving this customer segment. By bringing together Manulife Bermuda with Manulife Hong Kong’s and Manulife Singapore’s International Brokerage Channel, the GHNW business can capitalize on the strengths of the three business units to accelerate growth in the HNW and Ultra HNW markets.

Manulife Bermuda is viewed as a leader in the Global High-Net-Worth life insurance market with capacity to write insurance on residents in over 150 countries. For 20 years, we have delivered value through innovation, driven growth through differentiated products and provided superior service by partnering with our third-party distributors to identify better ways to access and serve our customers.

The Manulife Bermuda AVP, Product Development is highly visible and critical for the implementation of Manulife Bermuda’s top strategic priorities and will report directly into the Chief Solutions Officer. This is an entrepreneurial role, where the individual will operate as a leader, a strategist, and a consultant. She/he will conduct market research, develop product roadmap and collaborate closely with global teams to drive the smooth development of industry leading products and implement critical business initiatives.


  • Act as a consultative thought partner to support the creation of a multi-year strategic plan

  • Spearhead the execution of strategy and implementation of solutions across the organization

  • Lead, develop, and motivate a team of diverse professionals that manage the development and launch of products.

  • Ensure product initiatives meet marketing, profitability, and risk management goals while aligning with corporate guidelines and regulatory environment.

  • Oversee the development, enhancement, and management of the product portfolio

  • Proactively monitors and shares industry, competitive and general business trends to enable strategic planning and delivery of outcomes in alignment with segment priorities

  • Collaborate with the other Manulife entities to share ideas globally as well as implement products and processes to support serving global HNW customers

  • Align incentives, investments, and resources to support the product strategy

  • Contribute to the development of long-term product strategies and business growth initiatives

Knowledge / Skills / Competencies:

  • Bachelor’s degree in business, marketing, or related field; MBA preferred

  • Proven leadership experience in product management or related roles

  • Creative thinker with an innovative, growth-oriented mindset

  • Strategic thinking and the ability to contribute to product strategies and roadmaps

  • Strong leadership skills with ability to motivate and influence associates at all levels and at a distance

  • Superior market research and customer feedback gathering skills

  • Excellent communication and collaboration abilities

  • Understanding of market trends and competitive landscape in the high-net-worth segment

  • Familiarity with product portfolio management and strategic alignment

  • Knowledge of financial and investment products for high-net-worth customers

What can we offer you?

  • A competitive salary and benefits packages.

  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

  • A focus on growing your career path with us.

  • Flexible work policies and strong work-life balance.

  • Professional development and leadership opportunities!

What motivates you?

  • You obsess about customers, listen, engage and act for their benefit.

  • You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

  • You thrive in teams and enjoy getting things done together.

  • You take ownership and build solutions, focusing on what matters.

  • You do what is right, work with integrity and speak up.

  • You share your humanity, helping us build a diverse and inclusive work environment for everyone.

Our commitment to you

  • Values-first culture -We lead with our Values every day and bring them to life together.

  • Boundless opportunity -We create opportunities to learn and grow at every stage of your career!

  • Continuous innovation -We invite you to help redefine the future of financial services.

  • Delivering the promise of Diversity, Equity, and Inclusion -We foster an inclusive workplace where everyone thrives.

  • Championing Corporate Citizenship -We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

Boston, Massachusetts

Salary range is expected to be between

$114,975.00 USD - $206,955.00 USD

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

Company: John Hancock Life Insurance Company (U.S.A.)