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Mastercard Specialist, Product Management - Spending Pulse in Boston, Massachusetts

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Specialist, Product Management - Spending Pulse

Senior Specialist, Product Management

Role overview:

• Acts as a Product owner and manages short/ mid term strategic initiatives for a commercialized product in coordination with the Product Manager.

• Roles in this family oversee product evolution, implement incremental improvements within the product’s life cycle, conduct ongoing care and maintenance.

Responsibilities

• Supports the Agile ceremonies along with the Product Manager.

• Collects/ creates and shares user stories with engineering teams.

• Understands and translates requirements into desired functionality.

• Owns and manages product documentation ensuring they are clear and easily consumable by cross-functional and management.

• Defines acceptance criteria & co reviews feature set for deployment.

• Reviews product demo against acceptance criteria

• Prepares launches and monitors product performances, adoption, and operational health for feature sets.

• Stays aligned with GTM plans for the product.

• Recommends trade-off decisions on product features/backlog items.

• Works with the Product Manager to ensure the correct prioritization process.

• Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and works with Product Managers, internal teams and customer service to identify, classify, and prioritize feature-level customer issues.

• Contributes & provides input into the quarterly planning for the product and roadmap.

• Supports and participates in post-launch reviews and ensures feedback is reincorporated into the product.

• Keeps updated and documents competitor activities.

• Builds cross peer/ departmental networks.

• Develops deep knowledge of Mastercard products and services.

• Shows constant interest to learn while gaining greater depth of knowledge within one’s own subject matter area.

• Shows awareness of own strengths and areas of improvement and seek out additional feedback and suggestions for improvement.

• Exhibits effective oral, written and non-verbal communications and delivers high quality work

About you:

• Experience of working within a data analytics environment

• Direct experience of working closely with engineering teams and delivering scalable solutions and product increments on agreed timelines.

• Comfortable explaining ideas/ features/ proposals/presentations to cross-functional and senior managers creating enthusiasm and momentum for initiatives.

• Uphold under pressure team processes that accelerate product development, delivery, drive innovation, lower costs, and improve quality.

• Direct experience of managing roadmaps along with balancing commercial and internal prioritization.

• Verbal and written communication is clear and concise and delivered in the right way to the specific audience needs.

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

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