Massachusetts Creative Jobs

MassHire Job Quest Logo

Job Information

Amazon Web Services SLG/K12 Mid-Market Account Manager - New England in Boston, Massachusetts


Job summary

Would you like to own driving the revenue for a leader in cloud computing with state & local government customers? Would you like to be part of a team focused on increasing awareness and adoption of Amazon Web Services (AWS)? Do you have the business acumen, relationships, government sales experience and the technical background necessary to help establish Amazon as a leading cloud platform provider?

Amazon Web Services is expanding in the U.S. Public Sector market, and this group within Amazon offers a creative, fast-paced, entrepreneurial work environment where you’ll be at the center of Amazon innovation.

As an Account Manager within Amazon Web Services (AWS) you will have the opportunity to help drive the adoption and growth of emerging cloud-based technologies. You'll help government customers transform their IT services and significantly improve the citizen experience. Your responsibilities will include developing and managing a growing customer base across New England. You will deepen business and technical relationships and launch new customer services by helping to define, identify and pursue key opportunities. This includes determining the most effective go-to-market strategies and collaborating with AWS Solution Architects, Partners, Public Policy, Marketing, Legal, Product, Capture/Contracts and executive leadership.

You will establish deep business and technical relationships through your knowledge of the customer's goals and environment. You will have day-to-day interactions with customers and our eco-system of partners (SIs and ISVs) that support these customers.

The ideal candidate will possess both a sales and technical background that enables them to drive an engagement at the agency CXO and decision maker level as well as with software developers and IT architects. You should also have a demonstrated ability to think strategically about state government priorities and technical challenges and to convey compelling technical solutions to them.

In this role, you will:

· Drive revenue and market share in a defined set of accounts.

· Serve as a key member of the AWS Public Sector team, helping to advance our market and technical strategy.

· Articulate and implement account plans aligned to AWS's strategic direction.

· Understand the technical considerations, certifications, and procurement processes specific to the public sector.

· Identify specific prospects/partners/channels to collaborate with to serve the customer while communicating a relevant value proposition for the customer.

· Work closely with customers to ensure that they understand relevant cloud use cases, are successful using AWS services, and are able to build the technical resources required to fully embrace cloud services.

· Understand the technical requirements of your customers and work closely with their IT development team(s) to guide the direction of our product offerings for developers.

· Collaborate with AWS’s Legal and Capture Management teams to manage complex contract negotiations.

· Maintain an accurate and robust pipeline and forecast of business opportunities.

· Develop and manage the sales pipeline by engaging with prospects, partners, and key customers.

· Prepare and deliver business reviews to the senior management team regarding quarterly and yearly strategies that align with revenue growth expectations.

· Accelerate customer adoption and ensure customer satisfaction.

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.


· 6+ years of enterprise sales and/or business development experience in the field with a focus on state and local government customers.

· 5+ years of technology sales experience selling enterprise software, hardware, networking, infrastructure, managed hosting services, or cloud computing services.

· Bachelors degree or equivalent experience


· Bachelors degree in engineering, computer science, or MIS

· Technical background in software applications, networking, big data analytical tools, web application development, cybersecurity, etc.

· Demonstrated history of consistently exceeding sales quota

· Experience and demonstrated results selling to a variety of state government agencies and vertical markets including health care, human services, transportation, judiciary, and local law enforcement and other public safety entities

· Meets/exceeds Amazon’s leadership principles requirements for this role

· Meets/exceeds Amazon’s functional/technical depth and complexity

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit