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Wayfair Site Merchandising Operations - Product Findability in Boston, Massachusetts

<p><strong>Senior Associate, Merchandising Findability Ops&nbsp;</strong></p>

<p><span style="font-weight: 400;">We’re seeking highly analytical, passionate, and self-motivated individuals to join our Merchandising Findability team. The Findability team is driving long-term scalable solutions to Wayfair-wide business problems, specifically ensuring that our customers have access to our entire product catalog. In this role you will be focused on leading process and platform improvements to offer our stakeholders and suppliers fast support when encountering product issues. You will be expected to lead initiatives that help us achieve our vision of reduced product down-times and produce measurable outcomes, problem-solve with business stakeholders and engineering partners alike, articulate and execute against tactical plans, and monitor improvements.</span></p>

<p><span style="font-weight: 400;">This person will apply quantitative skills to answer high-level business and strategy questions, collaborate with various stakeholders across the organization and have end to end ownership of Wayfair’s long-term solutions.&nbsp;</span></p>

<p>&nbsp;</p>

<p><strong>What You'll Do&nbsp;</strong></p>

<ul>

<li style="font-weight: 400;"><span style="font-weight: 400;">Independently drive process, technical, and operational improvements. Quantify the impact of improvements on key metrics&nbsp;</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Leverage data and deep understanding of processes to root cause and solve quality issues at scale</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Communicate effectively with cross-functional stakeholders in Category Management, Engineering, Product and off-shore vendor teams to drive action plans for high-priority, high-impact projects&nbsp;</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Drive customer satisfaction and trust by ensuring our full catalog is available to all our customers by leveraging tools, data and offshore resources effectively&nbsp;</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Manage a team of off-shore vendors as well as a small in-house team working to support our global suppliers and stakeholders&nbsp;</span></li>

</ul>

<p><strong>What You'll Need&nbsp;</strong></p>

<ul>

<li style="font-weight: 400;"><span style="font-weight: 400;">3+ years of experience</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Strong analytical and quantitative skills; comfortable working with and manipulating large amounts of data</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Passion for problem-solving and solutions implementation&nbsp;</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Ability to manage and prioritize projects, to delegate tasks appropriately, and to engage with cross functional teams.&nbsp;</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Possess strong written and verbal cross-functional communication skills</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Innovative problem-solving skills, plus the ability to dissect and determine root&nbsp;</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Ability to adapt to a rapidly changing environment&nbsp;</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Attention to detail and ability to catch errors &amp; suggest solutions&nbsp;</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Comfortable working with and learning new technology </span></li>

</ul><div class="content-conclusion"><p><strong>About Wayfair Inc.</strong></p>

<p>Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.</p>

<p>No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.</p></div>

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