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Pyramid Hotel Group Senior Vice President of Commercial Strategy in Boston, Massachusetts

Pyramid Hotel Group, established in 1999, is a privately owned full-service hotel and resort company based in Boston. We manage over 100 hotels with more than 12,000 team members across the United States, the Caribbean, Ireland and the UK. We are growing, and opportunity abounds.

In 2016, Pyramid partnered with the Winegardner & Hammons Hotel Group to add another 1700 team members and 17 hotels. The two companies share hotel development opportunities and revenue management platforms to experience cost savings and increased margins because of size and scale. With more than $1 billion in revenue, Hotel Group Magazine ranked Pyramid Hotel Group as the third largest management company in 2016.

What really sets Pyramid and Winegardner apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at both Pyramid & Winegardner consider team member development its first priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results.

There is opportunity to work directly with senior leaders, experience stretch assignments and learn hospitality management from industry giants. You will come to know a distinctive people centric culture that is at the core of all we do. The decisions we make and the paths we take are bound by a commitment to our Owners, Associates, Customers and the Communities where we work. We attract the most talented associates in the industry, and actively encourage candidates with a “hospitality spirit” who may be thinking about a career change to join our team.

And having fun is definitely a company goal.

Please explore this site to learn more about all open positions throughout the organization, including our Corporate Offices. We look forward to hearing from you soon.

Pyramid Hotel Group is fast growing leader in hotel management and seeks a strong, experienced leader to grow along with our company, and to be a part of the culture that puts its people first.

We are currently searching for a highly skilled and motivated Senior Vice President of Commercial Strategy to join the Corporate Executive Team here in Boston, MA.

The Senior Vice President of Commercial Strategy will be responsible for developing tools, processes and an organization which will allow for predictable and sustainable revenue growth within the company. The position will have responsibility for efforts around Sales, Marketing, E-Commerce and Revenue Management of the company’s rooms, banquets, and catering revenue streams. The candidate will ensure alignment of company resources to achieve maximum revenue performance by defining and maintaining the company’s revenue strategy, revenue systems and revenue programs.

Reporting to the Chief Operating Officer, the Senior Vice President of Commercial Strategy will oversee all resources within the Sales, Marketing, Revenue Management and E-Commerce disciplines of the company and will work to ensure alignment of strategy among these groups and proper communication between these organizations at the regional and property level with their operations counterparts to ensure a seamless and coordinated approach in company operations.

Essential Duties and Responsibilities

  • Develop and orchestrate company strategy around direct sales, revenue management, marketing, distribution, and e-commerce to maximize performance of each property

  • Attract, hire, train, motivate and retain top talent across our entire revenue enterprise in alignment with company practice and in support of the desired company culture

  • Develop and use data-driven insights to identify and achieve the optimal performance (including vis a vis our competition) in various market segments

  • Integrating (and to the extent necessary, developing) revenue technology to ensure efficient execution in Pyramid marketing, revenue management, direct sales, CRM, and digital channel strategies

  • Goal setting and performance accountability for all revenue disciplines within the organization

  • Ensure a systematic approach toward development of forecasts and budgets to continuously maximize accuracy and optimize/minimize departmental and business acquisition costs

  • Establishing, maintaining, and executing standards for customer touch-points including social media, paid and natural search, review channels, websites, third party channels, OTAs

  • Work to consistently refine best practices and inspire creativity of leaders at all levels to identify new ways to improve future performance

  • Structure and manage productive relationships with all our channel, brand and revenue information partners

  • Engaging with brands on new programs, information and execution needs to allow for successful execution of applicable brand programs throughout enterprise

  • Provide appropriate support to the company’s leaders and business development efforts

  • Minimum of 20 years in hospitality leadership of sales, revenue management and e-commerce organizations delivering consistent strong results; multiple diverse experiences serve to strengthen a candidate’s profile

  • Four-year college degree required, Master’s degree would strengthen a candidate’s profile

  • Proven success in team selection, situational leadership, motivation, leading change, team building and accountability to achieve breakthrough performance across the organization

  • Must possess a strong capability to analyze information, understand and identify opportunities for improvement and lead others to successfully act on identified opportunities.

  • Strong organizational and problem-solving skills along with an ability to prioritize work to achieve maximum performance from available resources.

  • Thorough understanding of best practices in direct sales, revenue management, marketing and e-commerce in hospitality and capability to conduct these differing disciplines in a common strategy to maximize revenue performance in a group of disparate properties

  • Ability to establish and maintain excellent relationships with C-level executives internally and externally to advance Company revenue performance and capabilities

  • Thorough understanding of technology accelerators and data analytics to drive execution of an efficient/effective decision-making process among property and regional leaders; demonstrated experience with a wide range of brand, industry and data analytics systems serves to strengthen a candidate’s profile

  • Proven capability to work with technology developers to create/modify tools taking expansive data and distilling into actionable and meaningful insights

  • Excellent communication skills and ability to marshal resources to achieve company goals and objectives

The preferred candidate would be based in Boston, MA however, location is flexible.

Opening ID: 2020-8644

External Company URL: https://careers-phg.icims.com

Street: 30 Rowes Wharf

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