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CVS Health Senior UX Designer in Boston, Massachusetts

Job Description

As a UX/UI designer on the digital health services UX team, you will be responsible for leading the design and research on initiatives that improve and provide healthcare access to patients. CVS Health’s focus on healthcare brings extraordinary opportunities to impact millions of patients with your designs and help us transform the healthcare landscape. We are looking for a well-rounded UX/UI designer for this role that can solve complex business challenges with occasional direct support from their manager. Responsibilities: • Collaborate with UX team members and product, business and technology partners to ensure shared understanding of business and user goals • Lead the creation of UX flows, wireframes, and visual designs• Conceptualize, design and define breakthrough user experiences, drawing inspiration from research, user goals, and the world around you • Work with our copy and accessibility teams to ensure all work is compliant with our brand, copy and accessibility guidelines• Partner with research, optimization, and analytics teams when appropriate to inform and validate design decisions • Gain stakeholder support for designs by clearly communicating design vision and rationale • Develop deep understanding of customer journeys, personas and segmentation within your portfolio of projects • Partner with product owner to prioritize and plan UX/UI work using the Scaled Agile Framework process

Required Qualifications

5+ years of experience in UX and UI design • Good understanding of user-centered design philosophy and process • Hands on experience with wireframing, prototyping, and detailed design tools • Attention to detail and passion for excellence • Strong portfolio of work including examples of mobile web, desktop, and app experiences • Ability to conceptualize, design, and deliver experiences, ranging from high-level conceptual design to detailed visual design specifications• Ability to communicate user needs and demonstrate how proposed designs solve those to internal team and other stakeholders• Ability to collaborate with product owners, developers, and business stakeholders• Ability to present and build support for work to senior stakeholders • Experience leading UX work on a cross-functional team

Preferred Qualifications

Experience designing accessible interfaces that adhere to WCAG guidelines.


Bachelors Degree or equivalent work experience

Business Overview

At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.