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Splunk Senior Technical Project Manager, Global Services - Cloud Migration in Boston, Massachusetts

Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey!

Splunk is the world’s first Data-to-Everything Platform. Now organizations no longer need to worry about where their data is coming from, and they are free to focus on the business outcomes that data can deliver.

Role:

As a Technical Project Manager on the Cloud Migration team in Global Services, you will lead the execution of multiple projects and manage the full lifecycle of each engagement to closure. The Global Services Cloud Migration Team is a dynamic organization which plays a key role in the success of our customers, our employees and our company! Our Technical Project Managers lead customers, partners and Splunk teams through the implementation of complex cloud migrations using a combination of management and technical skills. They are highly organized, strong communicators and have a real passion for driving successful customer outcomes. If you are excited about the ability to orchestrate and lead all aspects of post sales implementation/integration services, negotiate timelines, handle customer expectations, and foster customer adoption, then this role is for you!

Responsibilities:

  • Lead complex cloud migration projects from kickoff to closure

  • Create and maintain technical project plans outlining tasks, delivery dates and allocation of resources aligned to statements of work (SOW’s)

  • Manage project resources ensuring all projects meet customer obligations and budget expectations

  • Provide timely and accurate status updates to all customer, partner and Splunk stakeholders throughout the project lifecycle

  • Own and manage technical project escalations through to resolution, and ensure expectations are clearly set with customer and Splunk teams

  • Assist in the development and maintenance of project methodology aligned to cloud migrations and the current runbooks for delivery

  • Identify and promote opportunities for Splunk products and services to meet additional customer requirements

  • Maintain up-to-date knowledge of Splunk products, industry best practices, and project management skills through continuous learning

  • Responsible for interlocking with the Cloud Migration PMO, maintaining project reporting, ensuring alignment to time/cost/scope of all projects post-sale, driving iterative process improvements, and overseeing the internal/partner blend resourcing model.

  • Collaborate with individuals across the company from Product Management, Product Marketing, Professional Services, Sales, Sales Engineering, Technical Enablement, Education, Customer Success Management, and Support.

  • Good corporate citizen – two-way flow of relevant and timely information; work as a team for the most efficient use and deployment of resources.

  • Embrace continuous learning, maintain up-to-date knowledge of Splunk products, functional knowledge, and industry best practices

  • Growth and mentorship. We believe in growing our talent through ownership and leadership opportunities. We also believe mentors help both sides of the equation.

Requirements:

  • 5+ years of project management or related experience integrating large enterprise applications; recognition of success factors with cloud based deployments

  • 2+ years of related Professional Services leadership experience or a related function with direct customer advocacy and engagement experience in post-sales and customer success functions in Fortune 1000, Bonus points will be given for MBA or Masters' Degrees

  • Technical leadership experience with enterprise software applications

  • Critical: Experience in migrating On-prem customers to the cloud (AWS, GCP, Azure, etc.)

  • Demonstrable experience leading delivery of complex customer projects with cross-functional teams using traditional and agile project delivery methodologies

  • Self motivated and always looking for ways to evolve your abilities/delivery

  • Critical thinker, detailed, organized, polished, self confidence and a strong execution approach

  • Very structured and process driven but also having the ability to be flexible to the benefit of the overall engagement

  • Working knowledge of Splunk or related big data technologies with the proficiency and the drive to learn new technologies

  • Ability to thrive in a dynamic environment while working independently and remotely

  • Demonstrate the confidence and interpersonal skills needed to conduct effective executive presentations

  • Experience developing product use-cases with customers; exceptional verbal, written, social, presentation, and interpersonal skills

  • Willing to work as part of a diverse, matrixed team, providing and taking guidance to/from stakeholders to achieve organizational outcomes

  • Organized with a healthy sense of urgency, able to set, communicate, and meet aggressive deadlines with competing priorities

  • Ability to quickly explore, examine and understand complex problems and how it relates to the customer’s business

  • Ability to stop, collaborate and listen with technical and non-technical consumers from application developers to executive level partners

  • Self-motivated and self-educating, always interested in keeping up with technology and improving oneself

  • Experience working for a software vendor delivering services to end user customers is required

  • Ability to thrive in a dynamic, fast-growing environment while working remotely from other members of your team

  • Bachelor’s Degree in Computer Science/Business or meaningful technical field experience is preferred

  • Willing to travel up to 50% globally

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

About Splunk

Splunk was founded to pursue a disruptive new vision: make machine data accessible, usable and valuable to everyone. Machine data is one of the fastest growing and most complex areas of big data—generated by every component of IT infrastructures, applications, mobile phone location data, website clickstreams, social data, sensors, RFID and much more.

Splunk is focused specifically on the challenges and opportunity of taking massive amounts of machine data, and providing powerful insights from that data. IT insights. Security insights. Business insights. It’s what we call Operational Intelligence.

Since shipping its software in 2006, Splunk now has over 13,000 customers in more than 110 countries around the world. These organizations are using Splunk to harness the power of their machine data to deepen business and customer understanding, mitigate cybersecurity risk, prevent fraud, improve service performance and reduce costs. Innovation is in our DNA – from technology to the way we do business. Splunk is the platform for Operational Intelligence!

Splunk has more than 2,700 global employees, with headquarters in San Francisco, an office in San Jose, CA and regional headquarters in London and Hong Kong.

We’ve built a phenomenal foundation for success with a proven leadership team, highly passionate employees and unique patented software. We invite you to help us continue our drive to define a new industry and become part of an innovative, and disruptive software company.

Benefits & Perks: Wow! This is really cool!

SF Only

Medical, full company paid Dental, Vision and Life Insurance, Flexible Spending and Dependent Care Accounts, Commuter Accounts, Employee Stock Purchase Plan (ESPP), 401(k), 3 weeks of PTO, sick leave, stocked micro kitchens in Splunk offices, catered lunches on Mondays, catered breakfast on Fridays, basketball hoops, ping pong, arcade games, BBQ’s, soccer, “Fun Fridays”.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Non SF

Medical, full company paid Dental, Vision and Life Insurance, Flexible Spending and Dependent Care Accounts, Commuter Accounts, Employee Stock Purchase Plan (ESPP), 401(k), 3 weeks of PTO and sick leave. Our work environments vary by location however we believe in hosting amenities and fun activities to fuel our energy. You may find fully stocked micro kitchens, catered lunches on Mondays and breakfast on Fridays, basketball hoops, ping pong, arcade games, BBQ’s, soccer and “Fun Fridays”.

This isn’t a job – it’s a life changer – are you ready?

Individuals seeking employment at Splunk are considered without regards to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition (except where physical fitness is a valid occupational qualification), genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Affirmative Action Policy Statement.

Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

To check on your application click here.

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