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Cengage Learning Senior Technical Product Manager in Boston, Massachusetts

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

What You'll Do Here:

Technical Product Managers craft strategic solutions that meet our growing market needs at scale across our SaaS infrastructure. Working across business units and subject areas, TPMs understand the commonalities of our user experiences and build roadmaps to deliver value to our customers.

Technical Products Managers perform according to 5 key dimensions:

  • The ability to identify value via customer discovery Effective prioritization Team leadership Effective partner collaboration Achievement of customer value

  • You’ll identify value for our customers by reviewing workflows, highlighting their challenges and discover unmet needs. Working with UX, Engineering and Research, you’ll test your hypothesis and iterate on solutions.

  • You’ll develop roadmaps and prioritize results, while accounting for constraints, to hit objectives based on your understanding of the business drivers/needs and SaaS technology stack.

  • Be a team leader and incorporate the team’s perspectives in discovery work and roadmap development. Build consensus with your roadmaps and link to business goals that are based on clear requirements. And you’ll build a culture of team excellence – making efficient and effective tradeoff decision – while consistently deliver on time without compromising quality.

  • Communication is key and you’ll be regularly sharing vision, roadmaps, progress, and dependencies as well as working with partners to align around dependencies and work together to mitigate risks.

  • Finally, you’ll define clear measures of success aligned to the corporate strategy, customer needs and business outcomes. You’ll regularly assess the business impact of released functionality and bring to bear new research, industry trends and other data to identify and use new insights and improve outcomes.

Skills You Will Need Here:

  • 5+ years of experience in software product management.

  • A track record of successful product launches

  • Demonstrated ability to lead customer discovery efforts, including ideating, prototyping, testing, and iterating on solutions with customers

  • Experience with high growth or transformative companies, or high-growth software divisions within larger companies is a requirement.

  • Comfort working closely with software teams and engineers.

  • Proven track record in developing analysis-based strategic plans to penetrate markets and develop successful products

  • Demonstrated ability to work within a matrix environment

  • Communication and collaboration skills

  • Experience with systems design and development from business requirements analysis to day-to-day management

  • Proficiency with Agile, Continuous Integration/Development, DevOps SDLC models.

  • Experience in management and/or technology consulting highly preferred

  • BA or equivalent experience, CS or business degree a plus.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage’s EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

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