Confluent Senior Strategic Program Manager - Remote - US in Boston, Massachusetts
Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favorite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That’s the power of data in motion in action—giving organizations instant access to the massive amounts of data that is constantly flowing throughout their business. At Confluent, we’re building the foundational platform for this new paradigm of data infrastructure. Our cloud-native offering is designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly stream across the organization. With Confluent, organizations can create a central nervous system to innovate and win in a digital-first world. We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow—whether you’re just starting out in your career or managing a large team, you’ll be amazed at the magnitude of your impact. About the Role: Strategic Program Managers at Confluent lead business critical initiatives across the company as a force-multiplier by amplifying execution efficiency. They are instrumental in guiding a seamless transition from big picture to details, while successfully navigating highly complex organizational structures within tight timelines. They drive cohesive cross-functional collaboration and governance for high impact programs across Confluent. About the Team: The Business Operations team works cross-functionally to enable Confluent's growth and business success. We act as a "special projects team" that tackles and solves any mission-critical strategy problem or initiative that enables Confluent to grow faster or scale more effectively. We also support the design of scalable organizational structures, drive process improvements, develop data-driven insights and decision making, and program manage high impact cross-functional projects. Ultimately, we are a team of curious, humble, and analytically-minded individuals with a bias toward action and impact. What You Will Do: + Lead and successfully deliver highly strategic, impactful, business processes and initiatives + Drive alignment across leaders in the organizations around vision and goals + Partner cross-functionally to establish key performance indicators, track program results against intended business strategy, and assess overall efficiency of the initiative + Build cross-functional processes targeting key business outcomes and work across Product, Sales, Marketing, Legal, Finance to scale them up + Identify all required work streams and communicate program updates to relevant stakeholders + Facilitate risk mitigation and drive resolution + Develop blueprints and playbooks to scale best-in-class practices + Drive key insights on ways to increase operational efficiency at scale What You Will Bring: + Bachelor’s degree or equivalent experience + 5+ years of experience in program management/business operations with proven results within global, high-growth, technology companies + Proven experience in planning, managing, and monitoring complex processes and projects + Strong track record managing stakeholders and operating in a cross-functional environment + Outstanding organizational abilities and interpersonal skills to develop strong working relationships + Resourcefulness, persistence, and ability to thrive in fast paced, entrepreneurial environment + Proficiency with Excel and Powerpoint. Experience with Looker, JIRA, and other planning tools (Airtable, Coda, etc.) a plus + Exceptional written and verbal communication skills + Ability to work independently and a strong sense of ownership #LI-VL1 Come As You Are At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Confluent requires all employees (in office and remote) in the U.S. to be vaccinated for COVID-19. Consistent with federal, state, and local requirements, Confluent will consider requests for reasonable accommodation based on medical conditions/contraindications or sincerely-held religious beliefs where it is able to do so without undue hardship to the company. Click here to review our California Candidate Privacy Notice (https://www.confluent.io/candidate-privacy/) , which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.
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