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Chewy Senior Site Merchandising Manager in Boston, Massachusetts

Our Opportunity:

Chewy is looking for a Senior Site Merchandising Manager to join our team, based in Boston, MA, or Dania Beach, FL. This is an exciting opportunity to define a vision for two fast-growing and high-priority initiatives for Chewy - Premium and Fresh & Prepared Meals. You’ll develop a test & learn agenda to maximize the effectiveness of premium consumables product placement onsite, drive launch and awareness of new brands, and execute a targeted plan to acquire new customers into these segments. You’ll also develop a strategic roadmap and work with Product teams to build net new features that grow discoverability and conversion. The scope of this role will continue to grow and needs a strong visionary leader as we continue to lean into this high-impact part of our business.

What You'll Do:

  • Create a “best-in-class” shopping experience for our next-gen Premium and Fresh & Prepared Meals businesses

  • Develop strategic plans and align with stakeholders on improvements to the customer experience, providing a clear roadmap and regular progress updates

  • Drive awareness of these categories utilizing segmentation and scalable content placement

  • Use web analytics and data to guide ongoing improvements and determine attribute structure, navigation pathways and landing experiences that improve presentation and increase product discoverability

  • Collaborate with product to create & leverage in-flight features or advocated for needed tools to support program success

What You'll Need:

  • College degree in business-related field

  • 7+ years work experience, with 2+ years in ecommerce

  • Strong written and verbal communication skills

  • Ability to work effectively cross-functionally

  • Demonstrate a data-driven approach to problem solving and prioritization

  • Ability to think ahead and set plans in motion for future growth needs


  • MBA

  • Experience in e-commerce back-end operations and Google Analytics

  • Familiarity with SQL

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.

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