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Lumen Senior Segment and Field Marketing Manager in BOSTON, Massachusetts

About Lumen

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

The goal of the Senior Lead Field Marketing Manager for the large enterprise segment is to be a strategic eco-system partner, driving local marketing strategy that is aligned to the NAM GTM strategy and Key Initiatives as defined by the President of NAM Sales and support to the local sales team in order to acquire new logos leveraging our strategic solutions and create new opportunities with current customers. The role will focus on the following areas: local marketing strategy for the GM markets that is tied to NAM key initiatives and GTM strategy, lead/target/high engagement communication & tracking, localized sales enablement, and an active member of the NA marketing team.

The Main Responsibilities

Local Marketing Lead for GM Markets

  • Responsible for building and executing local marketing plan (local market = GM)

  • Manages and maximizes the local budget and emphasizes every opportunity from corporate, NAM Marcom, Vertical Tea, Key Accounts Manager, and other teams to drive acquisition marketing and follow through

  • Responsible for building and executing local market prospecting plan

  • Responsible for local PR (communications conduit to Corporate PR)

  • Responsible for local market (sales/sales director/GM) feedback on launches, programs, and other marketing-supported activity

  • Responsible for marketing communication to the local market GM, Key Account and LE Sales Directors, and Account Directors on a regular cadence including:

  • Responsible for marketing communication to the local market eco-system members on a regular cadence (Engineers, Overlays, etc.)

  • Responsible for contributing to Local Market Plan (LMP) reviews by providing the Marketing Plan, attending the LMP, and taking any marketing actions from the meeting

  • Responsible for understanding: Local GM market close ratio, contribution, yield %, funnel, top opportunities, funnel velocity, etc. how the marketing programs are impacting local market performance

  • Responsible for following up on market-driven MRFs

  • Provides regular performance updates to the GMs and SDs that they support.

Lead Communication and Tracking

  • Responsible for ROI tracking of local Marketing Plan (and specific tactics). Accountable for measuring every tactic or is familiar with how the tactic is being measured.

  • Responsible for communication and support of national tradeshows in and out of region

  • Responsible for following up with Sales to assure Warm Leads are actioned

  • Responsible for pre and post follow up of all virtual and physical event attendees

Localized Sales Enablement

  • Responsible for local sales activation & product/solution launch activation

  • Is familiar with the general market and its specific enablement needs

  • Is familiar with the accounts in the region and is actively working to improve the sales team knowledge and insights into those accounts

  • Responsible for local market strategic engagements with sales and eco-system including:

  • High engagement alerts

  • Spiking alerts

  • Prioritized targets

  • Responsible for directing sellers to where/how they get sales tool provisioning (LinkedIn Navigator, MSC & EveryoneSocial, ZoomInfo, Anaplan, etc.)

  • Responsible for setting up Sales Tool training with SMEs

  • Responsible for providing sales guidance on how to gather intelligence (Intelligence Portal)

  • Responsible for reviewing Propensity/Heatmap/Model intelligence with sales

  • Responsible for driving social media adoption and activation in the local market

  • Is responsible for tracking the effectiveness and participation of enablement

NA Marketing

  • Responsible for attending and actively contributing to all relevant NA Marketing meetings (All Hands, Alignment call, office hours, launch calls, etc.) with video on

  • Responsible for ad hoc projects and tiger teams as assigned by the larger NA Marketing team

  • Responsible for personal development plan

What We Look For in a Candidate


  • Bachelor’s degree in marketing, business, or related discipline

  • 5+ years of enterprise (B2B) marketing or technology marketing experience

  • Well versed in all business functions, including marketing, sales, finance, HR, operations, and IT

  • Excellent written and verbal presentation skills.

  • Strong interpersonal skills, including the ability to listen effectively and communicate in a proactive fashion.

  • Strong team player with a positive attitude to enhance the culture

  • Executive presence, interacting with VP level regularly

  • Ability to analyze information, ask questions, and gain insights that lead to strategic answers.

  • Thrives on ambiguity and can define a path forward regardless of roadblocks or challenges

  • Results-Oriented leader with prior successful experience in a dynamic, highly matrixed corporate environment, who is detail-oriented and has a strong focus on delivery milestones

  • Ability to travel (20%)

Preferred Qualifications:

  • Prepared to leverage modern marketing concepts Account Based Marketing, social selling, propensity modeling, and intent data and sales/marketing automation

  • Well-versed in customer journey mapping, outcome-based messaging, and sense making.

  • Solutions or product marketing experience and/or product management experience

  • Sales experience

  • MBA

Requisition #: 263371

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Salary Range

Salary Min :


Salary Max :


This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. ( We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Salary Range

Salary Min :


Salary Max :


This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.