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Amazon Web Services Senior Program Manager, Cloud Intelligence Sales Optimization in Boston, Massachusetts


Are you excited by the prospect of driving an organization forward by helping to answer the most pressing questions facing sales and marketing leadership? Can you take complex ideas and package them in a way that they are scalable, repeatable and impactful? Do you have a passion for helping teams run at their maximum efficiency?

This team’s goal is to understand the impact factors that are driving sales opportunities to close by using available internal data and mechanisms to capture data and perform in-depth analysis. As a Sr. Cloud Intelligence Optimization Manager, you will be responsible for helping the team scale and drive efficiency into these programs and mechanisms, so that they are able to effectively identify insights for leadership.

You’ll bring your deep operations and program building experience to this role in order to define, plan, and execute on enterprise-level transformation programs. Your track record of creating and running major programs will enable you to efficiently track and enhance sales performance at AWS..

Roles & Responsibilities

· Reduce ambiguity by providing clear guidance and recommendations and documenting all key Program information (Program description, milestones, risk identification and mitigation plans, status reports, communication plans, launch plans).

· Serve as a key member of the team to help complete analysis and deliver actionable insights to sales leadership.

· Partner with multiple stakeholder groups to identify areas of interest for the business and scope projects to analyze impact and make recommendations.

· Understand key requirements of our customers and partners, and determine how their needs can best be met.

· Produce insights by being able to distill large quantitative data sets and qualitative anecdotes into digestible deliverables.

· Handle a high volume of engagements and deliver on time-bound projects.

· Work directly with global sales data to orchestrate metrics, key performance indicators and decision criteria.

· Work with stakeholders to define program scope, assign responsibilities, identify appropriate resources needed, and develop milestones to ensure timely completion of programs.

· Create playbooks/Project Plans and establish a cadence of review processes that align our international Cloud Intelligence team around common goals and strategic objectives.

· Define metrics and KPIs to measure success of strategic initiatives and programs and report on their progress.

About Us

Inclusive Team Culture

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance

Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

This position can be located in Arlington VA, Boston, Dallas, or Seattle.


· 7+ years of experience working cross functionally with tech and non-tech teams. Background knowledge of Enterprise Technology and business-to-business sales functions preferred.

· 2+ years of experience in program or project management focused roles.


· Ability to turn conceptual ideas for mechanisms into scalable and repeatable processes that require minimal manual intervention.

· Clear track record of managing complex projects and programs while demonstrating exceptional judgement.

· PMP, Six Sigma, or other industry-recognized certification for program management.

· Technical comprehension to translate needs from analytics and automation focused projects and programs into repeatable processes and mechanisms.

· Strong communication skills – one to one, one to many, executive-level readouts and presentations, and excellent writing capabilities.

· Entrepreneurial and self-sufficient: work with little oversight, delivering high-quality results and driving own agenda.

· Technical understanding of cloud concepts in general and/or specific technologies, services, platforms and solutions.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit