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Humana Senior Product Manager in Boston, Massachusetts


The Senior Product Manager role is a part of the Pharmacy Product organization and will support Humana covered lives across Medicare, Medicaid and Commercial medical and pharmacy insurance products. This role conceives of, develops, delivers, and manages products for customer use. The Senior Product Manager will lead cross-functional stakeholders to gather business requirements and effectively implement change, while mitigating operational risk. The right candidate will make data-driven decisions, be an effective communicator, have an eye for details and display an entrepreneurial work-ethic. Must be comfortable working with broad latitude to prioritize and manage one's own project while still meeting deadlines.


Location: Work at home anywhere

The Senior Product Innovation Design & Development Professional discovers, develops and evaluates new product ideas, enhancements to existing products or strategic product extensions, and translates research discoveries into usable and marketable products. Leads, plans and tracks all phases of the product life cycle, from inception to introduction into the marketplace. Develops design briefs for new product ideas, including specifications, sketches and/or models to present a clear, focused concept for strategic consideration.

Key Responsibilities

  • Owns the end to end strategy, design and execution of innovation solutions rooted in solving complex problems resulting in iterative test & learns

  • Defines stage-gate criteria and makes decisions throughout product development process

  • Requires independent judgement and exercises considerable latitude in determining objectives, approaches and leads cross-functional teams that include a wide spectrum of subject matter experts that can include nurses, pharmacists and regional medical directors, lawyers, actuaries, business analysts, information technologists and more

  • Develop and maintain reporting measurements that define product success

  • Influences product strategy and roadmap rooted in data, consumer insights and analysis of market findings

  • Makes executive level recommendations in regards to investments, development lifecycle and personas prioritization

  • Accountable for analysis, development and evaluation of new product ideas, enhancements to existing products or strategic product extensions and translates research discoveries into concepts to test

  • Leads across the enterprise (i.e. operations, external partners, markets) to drive the development of a new multi-disciplinary care team product, transforming how Humana delivers clinical services to our members and providers

  • Accountable for managing investment and partner relationships in development phase

  • Organize results, develop actionable insights and communicate with stakeholders and executive level leadership

  • 20% travel once travel restrictions are lifted

Role Essentials

  • Bachelor's degree

  • 5 or more years of product management experience and/or clinical implementation

  • Experience working with cross functional teams

  • Advanced knowledge of Microsoft Excel, PowerPoint, and Outlook

  • Excellent organizational, time management and communication skills

  • Ability to work in a fast-paced environment where continuous innovation is desired

  • Must be passionate and take pride in your work

Role Desirables

  • Master's degree

  • Healthcare Industry experience

  • Pharmacy Benefit Management experience

  • Pharmacy and/or Specialty Pharmacy experience

  • Experience working with data, including claims data

  • Advanced knowledge of Medicare, Medicaid and/or Commercial insurance benefits

  • Growth mindset

Additional Information

Humana is an organization with careers that change lives-including yours. As an innovator in the fast-paced industry of healthcare, we offer our associates careers that challenge, support and inspire them to use their passion for helping others and to lead their best lives. If you're ready to help people achieve lifelong well-being, and be a part of an organization that is growing and poised to make an impact on the future of healthcare, Humana has the right opportunity for you.

Scheduled Weekly Hours