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Splunk Senior Product Manager, Splunk AIOps (Remote, US Available) in Boston, Massachusetts

Senior Product Manager, Splunk AIOps

Ready to shake things up? Splunk continues to be on a tear while enjoying tremendous growth year over year. With growth comes scaling opportunities and the need to take the friction out of our processes, platforms, and systems to drive scale, efficiency, and effectiveness. Splunk is all-in on Cloud, and with this focus we aim to offer the power of Splunk products using a cloud service that is centrally and uniformly delivered to our large number of cloud customers, from Fortune 100 companies to small and medium-sized businesses.

As the Senior Product Manager for Splunk AIOps product, you will be part of a talented team of Product Managers within the Observability group. You will be responsible for defining and executing on the vision and strategy to deliver valuable outcomes for our customers.

In this role, you will work closely with a variety of cross-functional teams throughout the organizations. Primarily, partnering with UX designers, and engineers to reinvent and deliver on the next generation of Splunk AIOps product, drive widespread adoption across our customer base by closely collaborating with sales engineering, customer success and marketing teams.

You will be responsible for defining and driving the roadmap and product features we deliver for our customers. You will need to utilize your product management expertise to understand user and customer pain points to build the product roadmap. You will use your deep experience delivering features using Agile methodologies, in a Product Owner role to execute on that roadmap and measure outcomes delivered.. To be successful, you will have to balance priorities, collaborate with senior leaders, and present to executives; at the same time, define detailed user stories, related functional requirements, and key performance indicators.

This position requires you to be a self-starter with the ability to take ownership, work with tight timelines, and handle various tasks simultaneously while maintaining a positive outlook. In addition, strong oral communication and written documentation skills are valuable for this role. Will you join us?

What you'll do: Yeah, I want to and can do that.

  • Represent the team as the main interface for collaboration with internal partners and actively engage with them to ensure delivery is aligned with business needs and the product vision

  • Develop and refine product roadmaps that inform our design and engineering teams of the problems that need to be solved

  • Create strong partnerships with business stakeholders creating continuous feedback loops that allow us to better understand their challenges, and enable the product team to work in small iterations

  • Collaborate with our design team to understand the needs of both our users and Splunk customers to create remarkable solutions which delight users and customers alike

  • Partner closely with our engineering teams on the execution of product strategy and roadmaps

  • Foster an environment that enables the product team to build quickly while maintaining a high standard for quality

  • Define and standardize Key Performance Indicators that will help aid in the decision-making process and showcase results

  • Identify hypotheses that can be tested quickly to help validate ideas or improve understanding

  • Extensive experience working with engineering teams as a Product Owner to develop products using an Agile delivery methodology, specifically Scrum or Kanban

  • Product backlog prioritization responsibility to ensure the highest business value is being delivered

  • Independently author feature requirements in the form of user stories and acceptance criteria for varying business scenarios

  • Ensure that our product evolution thoughtfully addresses product adoption

  • Build strong relationships internally and externally; present roadmaps, sophisticated ideas, and features to broad teams in an effective manner

Requirements: I’ve already done that or have that!

  • 7+ years of experience as a Product Manager

  • 5+ years of experience as a Product Manager working with a full-stack team delivering enterprise web applications

  • Excellent track record working with internal partners to define outcomes, metrics, strategies, roadmaps, dependencies, and releases

  • Ability to lead a portfolio of bigger and smaller deliveries while balancing short-term goals and long-term vision

  • Comfortable applying a combination of qualitative and quantitative methods to define success and problem solving without perfect metrics

  • Willingness to be on a constant learning journey and continuously go above and beyond the comfort zone

  • Good balance of IQ & EQ to be able to solve both technical and social challenges

  • Excellent written and verbal communication skills; timely communication with clear expectations. An active listener and clear communicator; can lead by influence

Preferred knowledge and experience: These are a huge plus.

  • Hold a current Certified Scrum Product Owner (CSPO) certification preferred

  • Experience operating with a geographically dispersed workforce

Education: Got it!

  • BS or MS in Computer Science/Information Systems/Engineering or equivalent experience required

What We Offer You: Wow, I want that.

  • A constant stream of new things for you to learn. We're always expanding into new areas, bringing in open source projects and contributing back, and exploring new technologies.

  • A set of extraordinarily hardworking, innovative, open, fun, and dedicated peers, all the way from engineering and QA to product management and customer support.

  • Growth and mentorship. We believe in growing engineers through ownership and leadership opportunities. We also believe mentors help both sides of the equation.

  • A stable, collaborative and supportive work environment.

We don't expect people to work 12-hour days. We want our teams to have a successful time outside of work too. Want to work from home sometimes? No problem. We trust our colleagues to be responsible with their time and dedication and believe that balance helps cultivate an extraordinary environment

This isn’t a job – it’s a life changer – are you ready?

Splunk has been named one of San Francisco Bay Area’s “Best Places to Work” by the San Francisco Business Times, ten years in a row. We offer a highly competitive compensation package and a plethora of benefits.

Splunk is proud to be an equal opportunity workplace and is an affirmative action employer. We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records. (Colorado only) Minimum base salary of $115,000. You may also be eligible for incentive pay + equity + benefits.Note: Disclosure per sb19-085 (8-5-201 et seq).

About Splunk

Splunk was founded to pursue a disruptive new vision: make machine data accessible, usable and valuable to everyone. Machine data is one of the fastest growing and most complex areas of big data—generated by every component of IT infrastructures, applications, mobile phone location data, website clickstreams, social data, sensors, RFID and much more.

Splunk is focused specifically on the challenges and opportunity of taking massive amounts of machine data, and providing powerful insights from that data. IT insights. Security insights. Business insights. It’s what we call Operational Intelligence.

Since shipping its software in 2006, Splunk now has over 13,000 customers in more than 110 countries around the world. These organizations are using Splunk to harness the power of their machine data to deepen business and customer understanding, mitigate cybersecurity risk, prevent fraud, improve service performance and reduce costs. Innovation is in our DNA – from technology to the way we do business. Splunk is the platform for Operational Intelligence!

Splunk has more than 2,700 global employees, with headquarters in San Francisco, an office in San Jose, CA and regional headquarters in London and Hong Kong.

We’ve built a phenomenal foundation for success with a proven leadership team, highly passionate employees and unique patented software. We invite you to help us continue our drive to define a new industry and become part of an innovative, and disruptive software company.

Benefits & Perks: Wow! This is really cool!

SF Only

Medical, full company paid Dental, Vision and Life Insurance, Flexible Spending and Dependent Care Accounts, Commuter Accounts, Employee Stock Purchase Plan (ESPP), 401(k), 3 weeks of PTO, sick leave, stocked micro kitchens in Splunk offices, catered lunches on Mondays, catered breakfast on Fridays, basketball hoops, ping pong, arcade games, BBQ’s, soccer, “Fun Fridays”.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Non SF

Medical, full company paid Dental, Vision and Life Insurance, Flexible Spending and Dependent Care Accounts, Commuter Accounts, Employee Stock Purchase Plan (ESPP), 401(k), 3 weeks of PTO and sick leave. Our work environments vary by location however we believe in hosting amenities and fun activities to fuel our energy. You may find fully stocked micro kitchens, catered lunches on Mondays and breakfast on Fridays, basketball hoops, ping pong, arcade games, BBQ’s, soccer and “Fun Fridays”.

This isn’t a job – it’s a life changer – are you ready?

Individuals seeking employment at Splunk are considered without regards to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition (except where physical fitness is a valid occupational qualification), genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Affirmative Action Policy Statement.

Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

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