Massachusetts Creative Jobs

MassHire Job Quest Logo

Job Information, Inc Senior Product Manager, Insights - Slack in Boston, Massachusetts

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Products and Technology

Job Details

Our Insights team builds data products to help leaders and administrators better understand how their organization collaborates on Slack.

We are seeking an experienced Product Manager to lead our portfolio of analytics products. This Product Manager will guide the design, development, and delivery of comprehensive data sets and APIs, actionable dashboards, and data driven recommendations. This is a unique opportunity to shape the growth of Slack and an entire industry by creating the quantitative narrative for channel based communication.

Are you passionate about turning abstract collaboration concepts into metrics? Do you want to help leaders and admins successfully manage a product that makes their colleagues' working lives simpler, more pleasant, and more productive? Great. Come work at Slack!

Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello?

What you will be doing

  • Own the product vision for how leaders and admins understand the usage of Slack for their organization, driving the product roadmap and execution

  • Drive execution in collaboration with Product Engineering, Data Science, Data Engineering, and Design peers: making tradeoffs, managing the workflow with engineering leaders and design, driving execution, and anticipating risks

  • Roll up your sleeves with the Slack data model to define new metrics. This may include writing some SQL, exploring our Data Warehouse, and/or manipulating data in spreadsheets

  • Represent the needs of our largest customers company-wide while also representing Slack to customers and partners

  • Collaborate with business development, sales, and other cross-functional teams to work with external partners who are building data products to support our largest customers.

  • Run collaborative user research and analytics studies to understand Slack user behavior and determine the best ways to represent that quantitatively to our customers

What you should have

  • 4+ years of product management experience, including experience building insights/analytics products

  • Experience working with enterprise customers to understand their challenges and build solutions to meet their needs

  • Proven track record of shipping elegant, pleasant, and productive user-facing data products at scale

  • Depth of experience leading business-critical product initiatives. You can take big ideas and turn them into a roadmap of features and research with minimal guidance

  • Tireless eye for detail and demonstrated obsession with building great user experiences

  • Ability to think big and small to build incremental features and prototypes in service of a larger vision. You are as comfortable working in paper-prototypes as you are building out scalable features for demanding enterprise clients and know when to do which

  • Natural leadership. You know how to influence people to get things done across any job function. People love working with you

  • Comfort using SQL, BI tools, Excel, or other methods of exploring data independently

For Colorado-based roles: Minimum annual salary of $150,200. You may also be entitled to receive bonus, restricted stock units, and benefits. More details about our company benefits can be found at the following link:


If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form ( .

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. and are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. and do not accept unsolicited headhunter and agency resumes. and will not pay any third-party agency or company that does not have a signed agreement with ( or .

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

As a federal contractor, Salesforce is required to verify that all US-based employees are fully vaccinated against COVID-19. If you receive an offer and are unable to get vaccinated for religious or medical reasons, you may request a reasonable accommodation.

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.

There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.

We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.