Salesforce.com, Inc Senior Product Manager, Insights - Slack in Boston, Massachusetts
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Products and Technology
Our Insights team builds data products to help leaders and administrators better understand how their organization collaborates on Slack.
We are seeking an experienced Product Manager to lead our portfolio of analytics products. This Product Manager will guide the design, development, and delivery of comprehensive data sets and APIs, actionable dashboards, and data driven recommendations. This is a unique opportunity to shape the growth of Slack and an entire industry by creating the quantitative narrative for channel based communication.
Are you passionate about turning abstract collaboration concepts into metrics? Do you want to help leaders and admins successfully manage a product that makes their colleagues' working lives simpler, more pleasant, and more productive? Great. Come work at Slack!
Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello?
What you will be doing
Own the product vision for how leaders and admins understand the usage of Slack for their organization, driving the product roadmap and execution
Drive execution in collaboration with Product Engineering, Data Science, Data Engineering, and Design peers: making tradeoffs, managing the workflow with engineering leaders and design, driving execution, and anticipating risks
Roll up your sleeves with the Slack data model to define new metrics. This may include writing some SQL, exploring our Data Warehouse, and/or manipulating data in spreadsheets
Represent the needs of our largest customers company-wide while also representing Slack to customers and partners
Collaborate with business development, sales, and other cross-functional teams to work with external partners who are building data products to support our largest customers.
Run collaborative user research and analytics studies to understand Slack user behavior and determine the best ways to represent that quantitatively to our customers
What you should have
4+ years of product management experience, including experience building insights/analytics products
Experience working with enterprise customers to understand their challenges and build solutions to meet their needs
Proven track record of shipping elegant, pleasant, and productive user-facing data products at scale
Depth of experience leading business-critical product initiatives. You can take big ideas and turn them into a roadmap of features and research with minimal guidance
Tireless eye for detail and demonstrated obsession with building great user experiences
Ability to think big and small to build incremental features and prototypes in service of a larger vision. You are as comfortable working in paper-prototypes as you are building out scalable features for demanding enterprise clients and know when to do which
Natural leadership. You know how to influence people to get things done across any job function. People love working with you
Comfort using SQL, BI tools, Excel, or other methods of exploring data independently
For Colorado-based roles: Minimum annual salary of $150,200. You may also be entitled to receive bonus, restricted stock units, and benefits. More details about our company benefits can be found at the following link: https://www.getsalesforcebenefits.com/
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