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Iron Mountain Senior Product Manager, Healthcare in Boston, Massachusetts

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.

As a trusted partner to our clients there is a requirement that our Mountaineers must be vaccinated.

Senior Product Manager, Healthcare

This role requires an individual who will develop market leading solutions specific to the Healthcare industry, representing Iron Mountain to internal and external customers, prospects, partners and industry analysts. This is an integral part of our vision, strategy, and overall growth and requires creative strategic thinking.

This individual will identify new product opportunities by being well-versed in current industry trends and technology, analyzing and evaluating the marketplace as well as supporting existing in-market services. The ideal candidate will prioritize opportunities, make recommendations for investment, generate product concepts, communicate persuasively and execute on strategic direction.

This role focuses on Healthcare processing and workflows with a strong focus on leveraging technology to accelerate growth and developing next generation solutions.

If you are a strategic thinker, have solid Insurance experience and understand innovative financial solutions then this role is for you!


  • Analyze the performance of current Healthcare service offerings including financial performance, win/loss analysis, concepts for new services (includes forecasts for those new services), and service offerings of competitors

  • Foster close working relationships with Service Line Executive Leaders, Sales, Product Marketing, Marketing Communications, Field Marketing, PR, Corporate Marketing, Executive and Operations teams to effectively leverage expertise and resources, and utilize cross functional teams to maximize and focus resources on the achievement of marketing and business objectives

  • Lead and influence strategic goals of senior business leaders across functional areas

  • Develop new service offerings by market testing, market research, market assessments, competitive evaluations, gather input both internally and externally to define product concepts, develop detailed requirements, feature definitions and implementation plans, validating with customers and modifying accordingly

  • Provide the “voice of the customer” to ensure marketability of products, establishing and tailoring of value propositions for appropriate market segments

  • Lead cross-functional team in product development and service enhancement initiatives

  • Package, price and bundle service offerings

  • Collaborate with geographic Product Marketing and/or geography leadership to define value and prioritize future product requirements and roadmap


  • 10-15 years of experience in Healthcare, with a significant portion in product management

  • Experience with defining solutions or services for Service Providers is a plus

  • Strong executive facilitation skills and experience related to strategy development and problem solving

  • Solid strategic analytical skills (i.e., market and competitive dynamics, business performance)

  • Comfort in a rapidly changing environment with competing and shifting priorities

  • Strong sense of urgency

  • Ability to quickly develop domain and customer expertise

  • Exceptional written and oral communications skills (including presentations), as well as listening and interpretation skills

  • Superior people management skills, with an intense focus on core culture and values

  • Ability to work well in a team environment

  • High degree of professionalism and integrity

  • MBA preferred

  • Must be able to travel: 35%


Category: Product Management Group

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0034081