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Job Information, Inc Senior Product Manager, Front End, Commerce Cloud in Boston, Massachusetts

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Job Category

Products and Technology

Job Details

Salesforce Commerce Cloud is the global leader of cloud-based commerce solutions that enable the world’s most recognized brands to easily design and deploy robust commerce sites and experiences. Customers use our highly scalable and integrated cloud platform to quickly launch and manage multiple commerce stores, initiate marketing campaigns, and drive commerce traffic on a global scale. We are focused on delivering a platform powered by API-first services that enable both internal and external developers to easily build trailblazing commerce experiences that are unique, personalized, and fast into every touchpoint.

You will be a major influencer in building out the next-generation API-first storefront for Salesforce Commerce Cloud. Successful candidates will have the ability to bridge business and technical considerations to bring innovative and effective products to market. This role is a unique opportunity for a candidate who is motivated, talented and a strong leader – an individual who can set a product vision and strategy, build an engaged developer user community, manage a backlog, and drive the organization forward to deliver against the vision.

You should:

  • Have a passion for modern front-end technologies, frictionless shopper experiences, and an API-First mentality

  • Have a successful track record delivering developer-oriented products to customers

  • Have demonstrated success working with engineering and UX teams to build a backlog and manage releases

  • Be someone who knows how to work across teams to drive alignment

  • Have a successful track record communicating product strategy to internal and external audiences


  • Overall responsible for the roadmap, prioritization, market and competitive intelligence, requirements, adoption, sales and presales support, training, partner support, and marketing support.

  • Work closely with development teams acting as product owner and managing the backlog

  • Work closely with customer and partner development teams to collaborate on building the leading modern storefront framework

  • Take accountability for the realization of the product vision through product delivery, company enablement, and customer/partner adoption.

  • Engage customers, prospects, partners, and industry resources to determine business requirements, technical considerations, and strategic objectives.

  • Capture and document market needs and product requirements necessary to succeed in the markets we serve – use cases, personas, cross-functional deliverables.

  • Demonstrate excellent communication and presentation skills both internally and externally. This is essential to gaining buy-in and collaboration internally and supporting our customers and partners externally.

  • Engage directly with customers during pre-sales and post-sales implementations to ensure the product will help them reach their desired business outcomes.

  • Perform the role of a champion to promote and evangelize the product and new features with marketing, sales, support, professional services, partners, and customers.

  • Organize and support industry events, campaigns, customer advisory boards, and social media communications


  • Bachelor’s degree in a technical field preferred

  • 5+ years of software product management experience, ideally in technical areas related to front-end and web development frameworks, APIs, open-source community building, and/or providing development tools/resources to customers.

  • Experience as a product owner in a SCRUM agile development environment

  • Proven track record of setting aggressive delivery goals and rallying the team to meet those critical goals.

  • 3+ years of experience with knowledge in the area of e-commerce, web development, or the creation of development tools

  • Experience working with front-end engineers and UX designers

  • Exceptional critical thinking & analytical skills and the ability to make informed & fast decisions related to product feature design and direction. Demonstrated experience of ‘owning’ the decision/solution.

  • Leadership & command presence is required; the ability to lead product vision, strategy, and feature decisions across geographically dispersed teams are essential.

  • Ability to engage in detailed technical discussions with customer and internal engineering teams as part of making technology-related product decisions



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