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Iron Mountain Senior Product Designer - Innovation (virtual/remote) in Boston, Massachusetts

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.

As a trusted partner to our clients there is a requirement that our Mountaineers must be vaccinated.

Sr. Product Designer - Innovation


Iron Mountain Incorporated (NYSE: IRM) is the global leader in storage and information management services. We are on a mission to transform our business and are building a global innovation lab responsible for creating new businesses, products and customer-centric experiences that will change who we are and the world we live in.


We are looking for a Lead Product Designer who is passionate about designing customer centered experiences and leading the design of innovative new products. This person is a “Full-Stack Designer” (UX & Visual) who can participate in Design Thinking sessions while owning the end-to-end design deliverables required to successfully bring new products to market. This is an important role within our innovation lab that operates with the autonomy of a startup, while having the resources, relationships and backing of a global Fortune 1000 company. If you are a self starter who enjoys running fast, working on diverse super cool projects that leverage emerging tech and who is not afraid to break things along the way, then this is the position for you. Apply to learn more.


What you will do

  • Partner with design researchers to identify market opportunities & customer pain points.

  • Lead the end-to-end design of new products & experiences from concept through MVP.

  • Ideate, design & prototype mobile apps, SaaS products, websites, voice applications, etc.

  • Create design deliverables such as journey maps, sitemaps, data flows, wireframes, visual designs, interactive prototypes and animations.

  • Create brand assets such as logos, icons, imagery & brand systems.

  • Work with cutting edge technologies such as AI/ML, Computer Vision, IoT, AR/VR, etc.

  • Participate in Design Thinking sessions to determine the desirability, feasibility and viability of opportunities.

  • Collaborate with cross-functional teams to present business cases to executive leadership.

  • Build positive relationships throughout the innovation practice and global organization.

Experience & Mindset


  • 8+ years designing digital products, services, and experiences.

  • 2+ years working as a Sr. Designer, Principal Designer or Design Lead.

  • A portfolio (with link) showcasing your design process, supporting artifacts and final designs of the products/experiences you have worked on.

  • BONUS: If you have worked within a global corporation, a startup or as a consultant.

  • BONUS: Bachelor’s and/or graduate degree in Interaction Design, HCI, or similar.

Design Craft

  • A strong understanding of user-centered design principles and design thinking methods.

  • Can lead the product design process from discovery through prototype, pilot and MVP.

  • Embraces an iterative design process and design experimentation.

  • Uses design to communicate complex, interconnected challenges clearly.

  • Create brand identity systems including logos, visual design treatments.

  • Experience with a variety of design and prototype tools such as: Sketch, InVision, Figma, Principle, Adobe Creative Cloud.


  • Able to collaborate in a participatory, team-based environment and support and inspire teams through collaboration as well as direction, vision, and planning of deliverables.

  • Can articulate a point of view and the value of design within the innovation process.

  • Strong presentation, storytelling and communication skills within a business context.


  • You’re a self-starter who can execute in a fast-paced environment with minimal direction.

  • You’re passionate about design and continuously raising the bar from “good” to “great.

  • Be a cool, fun and a real human being who works hard and has a good time doing it


  • Significant ownership of high-visibility projects with exposure to leadership.

  • World class benefits package

  • Remote working with access to local offices once reopened.

  • Global connectivity to learn from 26,000+ teammates across 52 countries.

  • Be part of a winning team who embrace diversity, inclusion, and our differences.

Iron Mountain is an equal opportunity employer, and does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, marital status, age, sexual orientation, disability, veteran status or other legally protected classifications under applicable federal, state, or local laws in making employment decisions.


Category: Information Technology Group

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0023814