Change Healthcare Senior Partner Executive-Healthcare Technology in Boston, Massachusetts
- Overview of Position
The Senior Partner Relationship Executive primarily serves top-tier partners and is responsible for revenue retention and growth, partner satisfaction, new product sales, and relationship management across the entire breadth of a partner’s engagement with Change Healthcare.Ensures quality service and profitable business growth by managing a portfolio of complex partner relationships. Spends approximately 50% of time on growth and relationship management activities and 50% on operational responsibilities.
What will be my duties and responsibilities in this job?
Maintains familiarity with assigned partner’s business in the context of the overall health care industry. Understands how the partner differentiates itself in markets and creates partner value by showing how the Change Healthcare portfolio can support/maximize their differentiation.Consults with partner’s representatives to identify the strategic outcomes they are seeking to achieve and coordinates the engagement of users as well as functional and technical specialists within own and partner organizations.Proactively and continually assesses, clarifies and validates short-term needs and long-term partner objectives. Directs partner to solutions that address partner needs.Through strategic account planning, creates and drives to completion partner specific revenue retention and growth strategies for assigned partners leveraging market share intelligence data, utilization reviews, value-based selling methods and facilitation of training and onboarding to ensure product adoptionServes as partner operational guide for all aspects of assigned partners – both for existing and potential areas of partnership and responsible for partner satisfaction and cultivation of references at each partner within assigned portfolio.Creates and delivers Business Reviews and Strategic Meetings with all assigned partners per corporate guidelines and maintains contact with all key partner representatives on a weekly basis and serves as escalation point for operational disruption across all defined areas of partnership.
What are the requirements needed for this position?
Bachelor’s degree in related area of study or equivalent experience.Minimum 7 years of customer-facing Account Management in a client, strategic partner or supplier facing role in the healthcare industry.Experience working with large health IT software and services companies
What other skills/experience would be helpful to have?
Proven track record of successful management, service and/or revenue retention and growth activities for complex customers or projects.Professional and effective communication skills required including presenting in front of a larger group, comfort with conversations at a leadership level, and ability to create clarity and improve collaboration at all levels within complex and diverse organizations. Highly organized and capable of driving multiple projects to completion simultaneously and effective analytical, problem-solving and decision-making skills.Successful track record of working as a part of dynamic, fast-paced and growing teams that are results oriented and collaborative and the ability to follow standard sales process to accurately forecast and convert opportunities into saleExperience with Excel, PowerPoint, Salesforce, and Web-based conferencing tools.
What are the working conditions and physical requirements of this job?
General office demands
How much should I expect to travel?
Willingness and ability to travel up to 25% - 50% of the timeTerritory: Nationwide. Current State: We are all working virtual.Employees in roles that require travel will need to be able to qualify fora company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.
Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!
As a federal contractor, Change Healthcare is adhering to the Executive Order which mandates vaccination. As such, we are requiring all U.S. new hires and employees to show proof of being fully vaccinated for COVID-19 or receive an approved accommodation by their date of hire, as a condition of employment.
As we continue to navigate the ever-changing COVID-19 pandemic, we remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. Proof of vaccination or accommodations requests will be collected once an offer is accepted with Change Healthcare. All accommodation requests will be carefully considered but are not guaranteed to be approved.
Equal Opportunity/Affirmative Action Statement
Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.
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Change Healthcare is an equal opportunity employer. All qualified applicant will reveive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.
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