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Alexion Pharmaceuticals Senior Manager, Internal Communications in Boston, Massachusetts

As a member of the Global Internal Communications team, you will work with cross-functional teammates and colleagues to plan and execute employee communications. This is a role requiring a high-energy professional with exceptional organizational skills and strong attention to detail. The ideal candidate should thrive in a fast-paced environment and possess enthusiastic interest in adding value to their team and the company on a daily basis. Successful candidates will be proactive, relationship-oriented, creative writers who are capable of becoming cultural leaders within the company.

It's our team’s job to help inform and educate our employees about our vision, initiatives and values. The senior manager will guide two-way communication on our digital communications platform, coordinate and follow up with content creators and analyze the success our messaging. The candidate should be both detail-oriented and a strategic thinker. A person with strong social media and writing experience would be an ideal candidate. This position provides the opportunity to make an impact at a fast-paced, growing company by connecting employees to need to know information and has strong growth potential.

Key Responsibilities

  • Partner with the Internal Communications Business Partners and other areas of the business to write/edit/publish communications

  • Keep internal homepage dynamic by adding widgets and rotating featured content

  • Proactively manage editorial

  • Analyze metrics and identify patterns

  • Translate mission, vision and business objectives into stories that interest employees and bring the vision and core values to life

  • Significantly raise the bar on storytelling, framing/positioning, writing and editing and the use of new media to advance the story and increase visibility

  • Make content suggestions based on metrics

  • Monitor communications and engagement across all communication channels

  • Provide training to users on discussion best practices

  • Create and implement content management best practices across communications sites

  • Align the communication teams to a strategic editorial calendar, roadmap and drive measurable outcomes that are coordinated with the global communications plan

  • Cultivate a team culture of trust, engagement and development where ideas are heard, and everyone is included.

  • Work with senior executives and team members with the creativity and skills to activate our leaders to discover and share important and inspiring narratives

  • Find the “yes” in the “no” while implementing a prioritized messaging approach so colleagues understand what’s most important

Minimum Requirements

The successful candidate will be an accomplished communications professional with a minimum of 7 years of experience in communications or a related field. The ideal candidate embodies these attributes and possesses these skills:

  • Proven ability to independently manage many changing tasks simultaneously

  • Excellent organizational skills in a fast-moving environment with frequent interruptions and changing priorities

  • Proven project management skills and technical competence

  • Equally strong senses of humor and creativity

  • Demonstrated ability to write cleverly and succinctly

  • Enthusiasm, idealism, creativity and dedication to getting results

  • Excellent written, speaking and interpersonal skills

  • Strong interpersonal skills and integrity, and the ability to build relationships and establish credibility at all levels

  • Excellent writing skills and strong attention to detail. Able to simplify complex topics into relatable narrative

  • Experience working in the biotech/pharma industry, with a thorough understanding of complexities that come with operating in a global pharmaceuticals organization.

  • Able to independently structure and manage workflow and priorities, under tight timelines and with competing priorities


  • Bachelor’s degree


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Some opportunities happen only once in a lifetime - like a job where you have the extraordinary opportunity to change lives. At Alexion, such opportunities arise through our unwavering mission to serve patients and families affected by rare diseases. These patients are our guiding star, and we act with integrity, urgency, and discipline because we know their lives are at stake.

Alexion is a global biopharmaceutical company focused on serving patients and families affected by rare diseases and devastating conditions through the discovery, development and commercialization of life-changing medicines. As a leader in rare diseases for more than 25 years, Alexion has developed and commercializes two approved complement inhibitors to treat patients with paroxysmal nocturnal hemoglobinuria (PNH) and atypical hemolytic uremic syndrome (aHUS), as well as the first and only approved complement inhibitor to treat anti-acetylcholine receptor (AchR) antibody-positive generalized myasthenia gravis (gMG) and neuromyelitis optica spectrum disorder (NMOSD). Alexion also has two highly innovative enzyme replacement therapies for patients with life-threatening and ultra-rare metabolic disorders, hypophosphatasia (HPP) and lysosomal acid lipase deficiency (LAL-D) as well as the first and only approved Factor Xa inhibitor reversal agent. In addition, the company is developing several mid-to-late-stage therapies, including a copper-binding agent for Wilson disease, an anti-neonatal Fc receptor (FcRn) antibody for rare Immunoglobulin G (IgG)-mediated diseases and an oral Factor D inhibitor as well as several early-stage therapies, including one for light chain (AL) amyloidosis, a second oral Factor D inhibitor and a third complement inhibitor. Alexion focuses its research efforts on novel molecules and targets in the complement cascade and its development efforts on the core therapeutic areas of hematology, nephrology, neurology, metabolic disorders and cardiology. Headquartered in Boston, Massachusetts, Alexion has offices around the globe and serves patients in more than 50 countries. Further information about Alexion can be found at:

As a leading employer in our industry, Alexion is proud to offer a highly competitive package of base and incentive compensation as well as a comprehensive benefits program designed to support the health, wellness and financial security of our employees and their families. Benefits include group medical, vision and dental coverage, group and supplemental life insurance, 401(k) with company match, tuition reimbursement, relocation assistance and much more.