CVS Health Senior Manager, Digital strategy and Innovation in Boston, Massachusetts

Job Description

CVS Caremark is embarking on a bold digital agenda to transform health care and empower millions of customers on their path to better health. We are creating innovative digital solutions that will make health care more accessible, more integrated and more reliable for more people, online and in our stores. We are looking for passionate, driven people who want to join a high energy and growing team to make a difference in customers’ lives and who want to be on the ground floor of digital innovation that aims to reinvent what a pharmacy and a health care company can be.

As a leader in the Digital Strategy and Innovation team, this individual will develop the long-term digital innovation strategy and business plan for enterprise digital, including the Retail, PBM, MinuteClinic, and Specialty business units. This is a unique role that will marry business and strategic rigor with an innovator’s creativity. This role will be part of an important opportunity to influence the 3-5 year strategic vision in the most important growth areas of the business through the lens of digital innovation.

This role requires a person who can take complex problems and formulate a compelling approach to drive to solutions, applies a think customer mentality, can balance quantitative and qualitative inputs to drive to recommendation. This individual must be an outstanding communicator who is comfortable working cross-functionally, presenting to the most senior levels of leadership at a Fortune 10 company and influencing different personalities and perspectives. In addition, this person will need to have a strong business instinct, track record for delivering results and the ability to help structure large amounts of information around complex and far reaching digital strategic topics in healthcare and retail. This person must be an entrepreneurial, high-energy, intellectually curious individual who can thrive in a high demand, performance-driven environment.


• Synthesizing and communicating complex information from disparate sources into a clear compelling story that helps key internal decision makers commit to action

• Working closely with key stakeholders (Business Units, Finance, IT, Legal) to create and deliver meaningful Digital strategies and enables CVS Health’s competitive differentiation

• Designing and facilitating brainstorming and ideation workshops with business owners and subject matter experts

• Building business cases leveraging internal data, secondary research and advanced modeling skills that is both quantitative and qualitative (i.e. developing and applying educated assumptions)

• Workplanning for complex projects

• Conducting secondary research, including the summary, collation and synthesis of existing research

• Partnering with colleagues in Marketing Research to design and conduct primary research of patients, customers, physicians and payers in support of key strategic initiatives

Required Qualifications

A Bachelor's Degree and a minimum of 5 + years of experience in a strategic/business planning role, OR a MBA and a minimum of 5+ years of experience in a strategic/business planning role.

5 + years of experience in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask.

5 + years working experience within matrix environments and demonstrating the ability to work cross-functionally.

5 + years in building and maintaining effective partnerships and have a passion for digital and ability to be decisive in ambiguous situations.

5 + years of experience in team building and leadership involving direct, indirect, and non-reports.

5+ years of experience synthesizing goals and corporate visions into an actionable strategic plan of attack.

Preferred Qualifications



Bachelor Degree Required

Business Overview

CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW at and EEO IS THE LAW SUPPLEMENT at

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel at mailto:Advice&

CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: