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Wayfair Senior Manager, Digital Site Experience in Boston, Massachusetts

<p><span style="font-weight: 400;">Our ambition is to build the world’s largest online specialty retailers with our Specialty Retail Brands - </span><a href=""><span style="font-weight: 400;">AllModern</span></a><span style="font-weight: 400;">, </span><a href=""><span style="font-weight: 400;">Birch Lane</span></a><span style="font-weight: 400;">, </span><a href=""><span style="font-weight: 400;">Joss &amp; Main</span></a><span style="font-weight: 400;">. The market opportunity is large ($60B) and we are well on our way. These brands are incremental to Wayfair LLC and provide a tightly curated assortment of highly stylish and elevated quality products for the style-obsessed specialty customer.&nbsp;</span></p>


<p><span style="font-weight: 400;">We are looking for a Senior Manager of Digital Content who would be responsible for defining and launching brand-elevating digital experiences to support content and merchandising priorities. The Senior Manager of Digital Content&nbsp; will be an integral part of the brand’s story telling across multiple mediums. &nbsp; As an expert on how our customers shop, the Senior Manager will lead cross-functional efforts to build landing experiences that inspire customers to visit, convert and come back. The ideal candidate has experience growing a brand- ideally from conception to execution and beyond, has been a disruptor in their space, and can speak to both the creative and data elements needed for success. To be successful&nbsp; in this role, you must get energy from operating amidst ambiguity, setting a vision while also&nbsp; rolling up your sleeves, and, being a fierce advocate and brand steward with senior leadership,&nbsp; cross-functional peers, and the core team.&nbsp;</span></p>


<p><span style="font-weight: 400;">The Senior Manager reports into the Head of Content and will be responsible for sharing relevant data on customer shopping behavior to inform go-forward content strategies.&nbsp;</span></p>


<p><strong>What You’ll Do:&nbsp;</strong></p>


<li style="font-weight: 400;"><span style="font-weight: 400;">Own all brand touchpoints on site - ensure they reflect the latest Brand guidelines and are optimized for customer experience</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Partner across Merchandising, Marketing, Analytics,&nbsp; Creative, and Promotion teams to build and launch high quality digital experiences to support seasonal product and content messages</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Build and maintain the homepage and site testing roadmap&nbsp;</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Drive the learning agenda for inspirational site experiences; Use data and analytics to develop best practices for creative treatments, landing experiences and site placement.&nbsp;&nbsp;</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Use internal data and customer insights to influence the Product team’s roadmap; Advocate for new and/or improved site experiences to drive inspiration and engagement for the Joss &amp; Main customer</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Clearly communicate site plan and vision to the Creative team through compelling creative briefs; Track execution to ensure delivery of a cohesive product story and customer experience&nbsp;</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Leverage data and insights to build and optimize the customer experience&nbsp;</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Partner with Marketing to ensure marketing channel landing pages are optimized to drive conversion and monetization and are supporting our broader Brand strategy</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Manage 3rd party integrations, as necessary</span></li>



<p><strong>What You Need:</strong></p>


<li style="font-weight: 400;"><span style="font-weight: 400;">8+ years of experience working in e-commerce merchandising, preferably in the Home or Fashion industry</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">A deep understanding of and curiosity about consumer behavior</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Demonstrated balance of being highly analytical and originally creative</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Innovative problem-solving skills - break down complex ideas and generate insights and solutions</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">A track record of taking on big challenges and delivering results despite obstacles and limited resources</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Strong verbal and written skills including distilling data into compelling, insight-led presentations&nbsp;&nbsp;</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Experience with data visualization tools like Tableau, data tools sources like Adobe Analytics, Google Analytics or other tools and techniques that connect audience with revenue</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Excellent interpersonal skills and ability to influence senior-level stakeholders</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Entrepreneurial-minded individual, who has been successful operating in a dynamic, fast paced, ambiguous environment&nbsp;</span></li>

</ul><div class="content-conclusion"><p><strong>About Wayfair Inc.</strong></p>

<p>Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.</p>

<p>No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.</p></div>