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Lumen Senior Lead Product Manager - Data Services in Boston, Massachusetts

About Lumen

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

Responsible for defining product strategy, developing and executing the product roadmap, managing financial growth and profitability, and developing detailed market requirements based in network and IT technologies for one or more product lines. Participates in the development and lifecycle management of CenturyLink product portfolios. Responsible for maximizing the competitiveness and financial performance of a product portfolio. Requires advanced technical/industry knowledge. An entrepreneurial product leader responsible for defining, developing and leading how we deliver services to our customers. Focused on the customer experience with an ability to understand and translate market opportunities and customer needs into product requirements and product value messaging. Adept at communicating our product capabilities to both internal and external audiences via written and verbal presentations. This role provides opportunity to make an immediate impact on both our short-term deliverables and long-term strategic goals. Requires leading matrixed organizations responsible for the development and lifecycle management of a complex product ecosystem that includes IT systems, networks, and 3 rd party vendors and partners.

The Main Responsibilities

  • Manages all aspects of the portfolio’s financials for growth, revenue, and profitability. Understands and actively manages all of the levers that impact financials including funnel, usage, opex, netex, capex, credits, pricing, churn, and company accounting practices – the CEO of their business.

  • Develops and articulates vision and market strategy across their product portfolio.

  • Leads the development of new products and product features by understanding the market, writing detailed market and product requirements, developing financial justification, and championing the ask through leadership to market.

  • Prepares and delivers executive level presentations that include portfolio performance and portfolio development asks grounded in financial justification and business cases.

  • Subject matter expert for portfolio including competition, market dynamics, points of differentiation, value proposition, and quote to cash processes.Leads a matrixed team in the continued support of the growth and lifecycle management of the portfolio to dates and deliverables including product marketing plan, engineering, operations, development, and 3 rd party vendors and partners

  • Monitors customer and operational metrics for the portfolio and champions development, organizational, and process improvements in quote to cash processes to ensure a market leading customer experience.

  • Creates and deliver product related training across all organizations

  • Develops and maintains pricing and commercial constructs for product portfolios to maximize growth, profitability, and in line with market dynamics

What We Look For in a Candidate

  • Bachelor's degree or equivalent education and relevant experience

  • 5+ years’ experience as a Product Manager in the telecommunications industry.

  • Business Acumen: Must have an intermediate understanding of company financial measures and financial modeling

  • Good written communication skills.

  • Negotiation skills and experience managing third-party vendor negotiations/relationships.

  • Drive execution of short and long term strategies to grow product portfolio.

  • Problem Solving: Advanced analytical skills. Must be able to work through complex issues with a methodical approach. Must be able to understand and distill data into actionable items. Must have advanced data management ability.

  • Knowledge of cloud, layer 2/3 WAN, networking solutions, NaaS and other telecommunications and IT technology desired

  • Technical aptitude to understand product dynamics and recommend product enhancements.

  • Travel: Ability to travel as needed (Approx. 10%)

What to Expect Next

Requisition #: 262239

When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Salary Range

Salary Min :

100440

Salary Max :

149000

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Salary Range

Salary Min :

100440

Salary Max :

149000

This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.

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