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Iron Mountain Senior Director - Product Engineering (AI & ML) in Boston, Massachusetts

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.


Iron Mountain’s Global Technology Organization is looking for a head of AI/ML Engineering who will be responsible for building enterprise-scale AI/ML platforms, and implementing digital solutions for our customers.

As a senior leader in Product Engineering, you'll combine your years of proven expertise with a driveto create innovative technology through solid engineering practices. You'll lead a highly inspired andinquisitive team of technologists, data scientists, solution engineers, and architectswho aredeveloping and deploying applications to the highest standards.

The ideal candidate would have the ability to attract, recruit, and retain the industry's best talent, andhave the technical skills to effectively guide and participate in architectural discussions, technologyroadmaps, and decisions to ensure we build impactful, compelling, and scalable solutions in anincremental fashion. The role is responsible for maintaining our competitive positioning to ensurethat we have the best in class overall AI / ML solution offerings for our clients.

Success in this role requires strategic and innovative thinking, a proven track record of deliveringnew customer-facing software products at scale, rigorous analytical skills, and a passion forautomation and data-driven approaches to solving problems. The ideal leader will consistently leadby example, be a role model, and a strong change agent for your team and the larger technologyteam.


  • Executive Leadership

  • Building & leading high-performance teams

  • Risk & Change Management

  • Global delivery & team management

  • Outsourcing & cost optimization

  • Technology Portfolio / Program Management


  • Digital Transformation Strategy

  • Design Thinking/Service Design

  • Business Process Digitization

  • Product Management & Agile Delivery/DevOps models

  • Technology Strategy & Delivery


Be a part of a company that’s driving digital transformation across all industry verticals, including finance, health care, and the public sector. We embrace a culture ofexperimentation and constantly strive for improvement and learning. You'll work in a collaborative,trusting, and thought-provoking environment - one that encourages diversity of thought and creativesolutions that are in the best interests of our customers globally.


  • 5+ years of overall experience

  • 5+ years of leadership experience

  • Prior experience managing a team size of 40+ engineers, or data scientists

  • Ensure successful delivery of a large portfolio of initiatives using SAFe (scaled agile)

  • Strong knowledge of Machine Learning tools and techniques, especially around Computer Vision and NLP

  • Act as resident expert on AI/ML for unstructured data processing, taking part in discussions with product management, IRM business operations, sales / pre-sales teams and direct customer-facing meetings.

  • Experience with ECM, or document management systems

  • Strong knowledge of cloud infrastructure and services (GCP, AWS, and Azure)

  • Knowledge of transfer learning models like BERT/ALBERT

  • Strong Knowledge of Microservices Architecture and Design

  • Familiarity with Low-code / No-code platform engineering

  • Familiarity with SaaS platform engineering

  • Familiarity with BPM Solutions

  • The position requires strong interpersonal and communication skills, and the ability to collaborate with stakeholders in product management, IT, marketing, finance, and sales teams


  • Minimum of Bachelor's degree in Computer Science, Computer Engineering or other related field required

  • MBA is preferred


Category: Information Technology Group

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0027516