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Humana Senior Culture, Engagement & Communications Professional - Primary Care Organization in Boston, Massachusetts


This individual will drive effective communication within the Primary Care Organization/PCO for effective employee engagement.


Humana's Primary Care Organization is one of the largest and fastest growing value-based care, senior-focused primary care providers in the country, operating over 175 centers across eight states under two brands: CenterWell & Conviva. Operating as payor-agnostic, wholly owned subsidiary of Humana, our centers put the unique needs of seniors at the center of everything we do. Our clinics offer a team-based care model, where our physicians lead a multi-disciplinary care team supporting patient's physical, emotional, and social wellness.

The Sr. Culture, Engagement & Communications Professional will support the PCO's communication needs and efforts to drive internal engagement across the organization. Working with the Primary Care Organization's leadership team, they will develop and execute various projects and programs to enhance internal communications within the PCO connecting to the broader Humana enterprise including but not limited to executive communications, M & A communications, Town Halls, newsletters, intranet content and supporting communication efforts with various M&A activity. In addition, they will partner with HR for employee engagement efforts with the champions embedded throughout the organization and participate in communications for Councils related to PCO. Work collaboratively with market leadership on communication strategies for their markets.

Required Qualifications:

  • Bachelor's degree (in relative field highly desired)

  • 5+ years of experience in employee communications, public relations, corporate communications, marketing and/or media experience

  • Exceptional written and verbal communication skills

  • Ability to present ideas effectively to build support and gain consensus.

  • Ability to establish Strategic communication strategies within the PCO

  • High level of enthusiasm and motivation; ability to become a confident change-agent

  • Demonstrated ability to lead through influence in a highly matrixed, cross functional environment

  • Willingness to manage and prioritize diverse projects

  • We will require full COVID vaccination ( for this job as we are a healthcare company committed to putting health and safety first for our members, patients, associates and the communities we serve.

  • If progressed to offer, you will be required to provide proof of full vaccination or documentation for a medical or religious exemption consideration where allowed by law. Requests for these exemptions should be submitted at least 2 week prior to your scheduled first day of work.

  • Position can be based out of our Louisville, KY market with flexibility to work a mix of home/office or can be work at home with ability to travel to Louisville corporate office 30% of tim

​Preferred Qualifications:

  • Communications experience in a Fortune 100 or large public relations or communications agency

  • Change management experience in a corporate environment

  • SharePoint experience

Additional Information:

As part of our hiring process, we will be using an exciting interviewing technology provided by Modern Hire, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.

If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from with instructions to add the information into the application at Humana's secure website.

Scheduled Weekly Hours