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Oracle Senior Account Manager in Boston, Massachusetts

Job Description

Oracle’s mission is to help people see data in new ways, discover insights, and unlock endless possibilities.

At Oracle North America Applications Consulting, we’re building the bridge between Oracle’s innovative technology and the people who use it to achieve incredible things.

Our team focuses on North American based clients using our back office cloud applications. Our resources are primarily located in North America and India. We’re growing fast, and we need consultants ready to bring their unique skills, energy, and creativity to help us continuously innovate how we deliver world-class client experiences on cloud applications projects.

Account Managers have a background in and solid understanding of email marketing, digital marketing, and SaaS based technology and are team players with positive attitudes and effective communication skills. They know how to manage project and client budgets, and have successfully obtained new contracts. ESP or related agency or client management experience are key along with excellent oral, written, and presentation skills. Account Managers have earned degrees in Bachelor of Arts or Bachelor of Science with a concentration in marketing or business and are highly organized and able to manage multiple tasks. Account Managers are proactive and take initiative with internal stakeholders and clients and are able to negotiate and solve problems

Responsibilities displayed in the job posting

  1. Program and Project Management:
  • You will be the day-to-day contact for our client contact responsible for ensuring work is completed including projects, campaigns, and creative

  • Be held accountable to managing deadlines, approvals, and ensure business requirements are met

  • Conduct status calls, send follow-up notes, and provide status reports on a daily and/or weekly basis

  • QA of all campaigns prior to client review ensuring that they were built to spec

  • Ensuring all client communication is succinct, accurate, and on time

  • Maintaining an excellent relationship with peers and peer groups internally

  1. Voice of the client:
  • Know and understand your client’s business intimately and be an effective spokesperson for the client representing their point of view and concerns

  • Understand your client’s business and work to identify sales opportunities within existing accounts

  1. Platform Expertise:
  • Maintain an in-depth knowledge of our SaaS platforms so you can support clients, know the right questions to ask, and answer questions

  • Analyze key email performance indicators and identify opportunities for optimizing results.

  • Weekly and daily reporting

The life of an Account Manager

Client success

Our entire practice takes a “client first” approach to everything we do. You will design solutions for what the client needs—scaled to their business—nothing more, nothing less.

You will work as a trusted advisor for the client, delivering with quality, and predictability. You will strive to exceed the client’s expectations and maintain a culture of accountability by continuously soliciting client feedback—and acting on it.

Leadership

You will lead, coach, and mentor junior employees on the Oracle team to confirm all team members are proactively completing tasks at hand. You will participate in shaping our team, recruiting, people development, and programs to engage and develop our people.

You will help imagine the art of the possible, dreaming up what we aren’t thinking about—new assets, better delivery approaches—and help our clients do the same.

At Oracle Consulting, we believe:

  • The attributes of modern cloud businesses demand new ways of thinking: more human-centered and experienced-based approaches.

  • Cloud technology should free people from bureaucracy and hierarchy and empower them to analyze and solve problems independently.

  • Aligning people, processes, and technology to the overall business strategy—with empathy and creativity—transforms industries.

  • Celebrating each employee’s contributions—not just their skills on paper, but who they really are—cultivates an environment where our people are engaged, believe in our vision, and are fiercely committed to creating game-changing results for our clients.

  • Operating with candor builds trust. We develop long-lasting client relationships and engage as a trusted adviser on whom our clients can depend.

  • People are the heart of every business. Developing and coaching the people to excel in their role, achieving great things for an individual’s career, the business, and our clients is paramount to our success.

  • Collaborating with your colleagues to create thought leadership improves the way we deliver in the market.

You are:

An out-of-the-box thinker always looking for new approaches and solutions. You enjoy rolling up your sleeves and tackling challenges with a hands-on approach. You’re interested in technology, but you recognize it’s not the only factor that determines success in the cloud. You have a passion for client success across the lifecycle-building relationships that blossom into trusted partnerships one decision at a time. You know the key to delivering exceptional customer experiences lies in your ability to apply industry knowledge, providing relevant and dynamic insights to each client you serve. You’d much rather listen, ask questions, and engage in candid conversations to design innovative solutions. Entrepreneurial-minded, you have sound judgement and can navigate complexity. You are a highly collaborative team-player who can navigate different personalities, work well with others, and share lessons learned and knowledge gained from project experience. You take ownership of your individual success as well as those around you, modeling integrity and accountability with colleagues and clients.

If you are a Colorado resident, Please Contact us or Email us at oracle-salary-inquiries_us@oracle.com to receive compensation and benefits information for this role. Please include this Job ID: 183119 in the subject line of the email.

Responsibilities

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Range and benefit information provided in this posting are specific to the stated location(s)

New York City Pay Range: from $82,200 to $144,000 per annum; eligible for bonus and equity.

Colorado Pay Range: from $73,500 to $136,400 per annum; eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle offers a comprehensive benefits package which includes the following:

  1. Medical, dental, and vision insurance, including expert medical opinion

  2. Short term disability and long term disability

  3. Life insurance and AD&D

  4. Supplemental life insurance (Employee/Spouse/Child)

  5. Health care and dependent care Flexible Spending Accounts

  6. Pre-tax commuter and parking benefits

  7. 401(k) Savings and Investment Plan with company match

  8. Flexible paid time off (unlimited or accrued vacation and sick leave)

  9. Paid parental leave

  10. Employee Stock Purchase Plan

  11. Adoption assistance

  12. Financial planning and group legal

  13. Voluntary benefits including auto, homeowner and pet insurance

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you would like accessibility assistance or accommodation for a disability at any point, let us know at +1.888.404.2494, Option 1.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer

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