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PwC Salesforce Marketing Senior Manager in Boston, Massachusetts

Specialty/Competency: Salesforce

Industry/Sector: Not Applicable

Time Type: Full time

Travel Requirements: Up to 80%

A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client’s challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.

  • Deal effectively with ambiguous and unstructured problems and situations.

  • Initiate open and candid coaching conversations at all levels.

  • Move easily between big picture thinking and managing relevant detail.

  • Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.

  • Contribute technical knowledge in area of specialism.

  • Contribute to an environment where people and technology thrive together to accomplish more than they could apart.

  • Navigate the complexities of cross-border and/or diverse teams and engagements.

  • Initiate and lead open conversations with teams, clients and stakeholders to build trust.

  • Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences :

Basic Qualifications :

Minimum Degree Required :

Bachelor Degree

Minimum Years of Experience :

7 year(s)

Preferred Qualifications :

Degree Preferred :

Master Degree

Preferred Fields of Study :

Computer and Information Science, Management Information Systems

Additional Educational Preferences :

Other Business Technology fields of study may be considered.

Certification(s) Preferred :

One or more of the following Salesforce certifications or accreditations:

  • Certified Administrator

  • Certified Certified Sales/Service/Marketing Cloud

  • Customer Data Platform, Personalization/Interaction Studio

  • Marketing Intelligence

Preferred Knowledge/Skills :

Demonstrates extensive abilities and/or a proven record of success in working with business stakeholders in understanding their business needs, developing a value proposition, architecting end-to-end solutions, and leading teams to meet customer’s service business objectives including:

  • Exhibiting an In-depth knowledge and experience of the Marketing Cloud business process and creating/maintaining data extensions, campaign creation, Email campaigns, conversion tracking and advanced message personalization;

  • Developing value propositions, solution approaches, and business proposals to meet client needs;

  • Leading multi-competency teams to deliver complex, Marketing Cloud transformation programs;

  • Leading client executive discussions focused on scope, approach, design and implementation considerations;

  • Engaging team members to grow the collective Marketing Cloud skills and experience;

  • Working with the Business Architect and/or Business Analyst to translate the customer requirements into a working solution;

  • Understanding of integrations with third party systems through a variety integration patterns and Salesforce capabilities;

  • Managing and communicating with the development team to design and implement solutions with a focus on adhering to industry leading practices and code quality techniques;

  • Producing deliverables within a diverse, fast paced environment, collaborate effectively across teams and juggle multiple projects and initiatives simultaneously;

  • Understanding of enterprise applications to which Salesforce.com is commonly integrated to enable an end-to-end ecosystem for enterprise customers (e.g., SAP, Oracle, Marketo and related cloud and/or on premise ERP business applications);

  • Possessing industry Salesforce and technology consulting abilities in the front office with companies with $500M in annual revenue and;

  • Leading a team around efforts with identifying and addressing client needs: building, maintaining, and utilizing networks of client relationships and community involvement; communicating value propositions; managing resource requirements, project workflow, budgets, billing, collection; and, preparing or coordinating complex written and verbal materials.

At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: https://pwc.to/coloradoadvisoryseniormanager.

For positions in New York City, visit the following link for pay range information: https://pwc.to/payrange-a-advisoryseniormanager

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