Concentrix Sales Manager in Boston, Massachusetts
Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.We are looking for a Sales Manager to join our team. Today.
We are Concentrix. We are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands. At Concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer. The future team member that will love this job will manage a team driving revenue generation and business growth on behalf of our clients. If you have passion for sales leadership, a customer focus, the capacity for quick thinking and immediate action, and the ability to forecast sales outcomes, this could be the right fit for you! You will promote the professional development of the sales team, including coaching and performance evaluation. Reporting to a sales director, you will also build the strategic relationship with our external facing clients. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!
3+ years proven work experience in a sales leadership role
A passion for customer experience and driving team results
Experience in operations and strategy building
Excellent Coaching history
A record of developing and retaining great employees
Experience maximizing revenue through best practices
Experience in Microsoft programs like Word, Outlook and PowerPoint
Experience working with Salesforce.com or similar CRM
Experience finding solutions as a manager
Change Management skills
Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market direction
Be a point of escalation for our clients and respond promptly to any issues
Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
Work with client contact on reporting and forecasting
Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
Work with internal functional resources and external partners to develop a coaching platform
Coordinate team incentives and Sales Performance Incentive Funds
Partner and build business relationships with all partners to ensure customer expectations are met
Work with teams and management to improve sales processes and achieve a positive customer experience
Lead team to buying/renewal process to achieve greater client satisfaction
Our Benefits and Perks
Various medical, dental, vision plan and life insurance programs
Retirement Planning tools including 401(k) savings with matching contributions and Health Savings Accounts
Paid time off, disability programs and paid parental leave.
Birthday Time Off
Volunteer Time Off (VTO), paid time yearly to volunteer with an organization of your choice.
Rewards and recognition programs
Wellness Incentive Program
Learning and Development Programs
Base Salary of $51,500
Annual Bonus Potential (target up to $22,080)
Accommodation and Diversity
We have always been and will always be committed to the principle that everyone at Concentrix, regardless of who they are, where they hail from, the color of their skin, who they worship, or who they love, has equal opportunity, with policies and values which codify this, across all the countries where we are based. You will be considered without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic.
Virtual First and Remote Work
Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but a space at home to work is required. Uninterrupted home-based internet is required in your home to attend and host video calls, a minimum bandwidth speed of 20mbps is important. We can currently conduct business in the following states: TN, CO, TX, AZ, KS, MS, GA, AL, NC, SC, IN, VA, FL, WI, MN, SD, OH, PA, OK, & KY. This list is subject to change. Please inquire with your recruiter for more information.
USA Nashville - 621 Mainstream Drive
For Regular and Temporary Employees: Healthcare benefits, wellbeing program, dental benefits, vision benefits, flexible spending accounts, health savings accounts, Employee Assistance Program, 401(k), life insurance, accidental death and dismemberment, paid time off, disability insurance, several voluntary benefits; legal, home and auto, accident insurance and hospital indemnity, and holidays.
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)
Concentrix is an equal opportunity employer and complies with all fair employment practices laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants, or other covered persons by co-workers, supervisors, managers, or third parties based on a person’s race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status and pregnancy or other protected status.
For more information regarding your EEO rights as an applicant, please visit the following websites:
To request a reasonable accommodation please click here (https://jobs.concentrix.com/global/en/reasonable-accomodation) .
If you wish to review the Affirmative Action Plan, please click here (https://jobs.concentrix.com/global/en/affirmative-action) .
- Concentrix Jobs