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Highmark Health Relationship Manager in Boston, Massachusetts

Company :

Highmark Health

Job Description :

JOB SUMMARY

This job is responsible for the overall relationship management with strategic partners as they interface with the Enterprise. Strategic partners include strategic delivery partners, technology/innovation partners, branded partners and other designated business partners from industry and government. This job will support Enterprise and business unit management in the selection, engagement and management of strategic partners. The incumbent is responsible for managing a coordinated and efficient review process of new and existing strategic partnering opportunities.

This role is a transformation leadership role with integration into new business. This is not a client management role. This is a remote based role.

ESSENTIAL RESPONSIBILITIES

• Relationship Management: Serve as the key point of contact for the Office of Strategic Partnering throughout the entire partnership lifecycle, while providing oversight and decision-making support. Responsible to identify, develop and maintain effective relationships with the appropriate individuals within the Enterprise and the strategic partners, as it relates to and impacts the strategic partnering process.

• Enterprise Partnership Strategy: Manage the strategic partnering process to ensure the Enterprise is identifying the right partners, that the Enterprise is positioned as the most attractive partner, and to ensure that the total value of the partnership is maximized. Develop a prioritization of new and existing strategic partnering opportunities.

• Strategic Partnering Lifecycle: Provide support to management throughout the strategic partnering lifecycle, which includes: Identifying the need for partnering; Identifying potential partners; evaluation of potential partners; selection of the preferred partner; negotiation; execution; implementation of the partnership; and management and evaluation of the partnership;

• Responsible for understanding and utilizing economic, financial, market and industry segment data to accurately diagnose business strengths and weaknesses, identify key issues and implications for potential strategies and partners. Utilize appropriate financial/market analysis to drive partner analysis and selection.

• Issue Identification & Resolution: Responsible for issue resolution between the Enterprise and its strategic partners. Develop processes to assist with resolution; ensure proper internal and external communication and close out of issues.

• Other duties as assigned.

REQUIRED EDUCATION

  • Bachelor's Degree in Business Administration, or related field, or relevant experience and/or education as determined by the company in lieu of bachelor's degree

PREFERRED EDUCATION

  • Master's Degree

EXPERIENCE

Minimum:

• 5 years' sales and marketing, technology experience

• Experience with business planning, development, and relationship management

• Health Insurance/Health System and/or related industry experience

KNOWLEDGE, SKILLS & ABILITIES

• Broad working knowledge of the Enterprise and affiliates’ products, organizational structure, operations and administration

• Excellent interpersonal and relationship building skills

• Strong, effective verbal and written communication skills

• Effective conflict resolution skills

• Efficient project management skills

• Strong strategic development capabilities

• Creative problem-solving skills

TRAVEL REQUIREMENT:

0% - 25%

PHYSICAL, MENTAL DEMANDS AND WORKING CONDITIONS

Position Type : Office-Based

Office-Based Positions

An employee in this position works in an office environment. The position frequently requires the employee to communicate effectively with others both inside and outside the workplace (e.g., in person, via telephone, via email). The employee must be able to understand, interpret and analyze data, solve problems, concentrate, and research, use available technological resources and systems (e.g., computers and computer programs), multi-task, prioritize, and meet multiple deadlines to complete essential tasks. The employee generally works in a fast-paced and frequently stressful environment, must attend work on a regular and reliable basis as well as adhere to all workplace policies, and may be called upon to work outside regular business hours.

Teaches/Trains others regularly

Rarely

Travels regularly from the office to various work sites or from site-to-site

Occasionally

Physical Work Site Required

Yes

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

$78,900.00

Pay Range Maximum:

$146,000.00

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf )

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J253849

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