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Plymouth Rock Assurance Relationship Manager- Strategic Partnerships in Boston, Massachusetts

Plymouth Rock Assurance is seeking a seasoned Relationship Manager to help support the management and profitable growth of our Strategic Partnerships for Plymouth Rock’s Home insurance business. Plymouth Rock Assurance has recently introduced a new and modern product solution for home insurance, enabling customers and partners to obtain a home insurance quote in just seconds – a revolutionary way to buy Home insurance. We are seeking an experienced partnership management professional to join what is becoming one of the strongest Home Insurance teams in the industry.

The Relationship Manager will be responsible for managing the Home team’s assigned partnerships, including the managing the home insurance growth and profit distributed through the Prudential Financial exclusive agent channel. Other partners may include traditional large insurance carriers who do not write home insurance, insurers who write home insurance but need additional capacity in order to better serve their broad target customer and prospect base, and non-insurance partners where providing home insurance solutions would add value to their business model. The Relationship Manager will drive the long term profitable growth of our partnerships, which includes responsibility for onboarding new partners, annual planning, and day-to-day interactions. This position will play a critical role on the Home insurance distribution team as the primary contact for assigned partners.

Essential Duties and Responsibilities

  • Responsible for managing relationships with strategic partnerships with the objective of driving home insurance business growth and profit for assigned partners

  • Partnering with key internal and external relationships to support and drive growth in the Prudential exclusive agent channel

  • Develop, implement, and mange manage operating routines with strategic partners including quarterly meetings and other partnership engagements and/or events; serve as a Plymouth Rock Home insurance representative in engagements

  • Collaborate with IT, product, operations, and senior leaders across both outside partner and within Plymouth Rock to improve and grow our partnership structure, develop processes, drive innovation, and implement product offerings

  • Partner with Product, Underwriting, Service and other internal resources to support communication planning with assigned partners

  • Identify, evaluate, and implement ways to improve partner profitability and growth for home

  • Serve as a mentor to other team members on aspects of project work, insurance and general business knowledge

Experience and Qualifications

  • 5+ years of partner management experience; proven success in working with senior executives and managing complex partnerships. Experience in P&C insurance is a plus.

  • Confident in taking ownership of challenging business issues, making decisions with limited or incomplete data and seeing issues through to resolution

  • Results driven with a strong bias for action; puts effort into driving results with urgency; has courage to challenge the status quo

  • Experience with developing and implementing new, creative and effective solutions to highly complex business issues.

  • Excellent communication skills; confidence in building a rapport with and nurturing good working relationships; strong collaborator who can build relationships in a matrix environment

  • Excellent project management and problem-solving skills; Self-starter and resourceful problem-solver – gets thing moving and keep them on track.

  • Ability to communicate effectively to both technical and non-technical audiences.

  • Comfortable working in a fast-paced, ever-changing start-up like environment

  • Highly organized, able to multi-task and manage tasks effectively

  • Proactive mindset, problem-solver and critical thinker

About the Company

The Plymouth Rock Company and its affiliated group of companies write and manage over $1.4 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,800 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

Job ID: 2020-1543

External Company URL:

Street: 695 Atlantic Ave