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Blue Cross Blue Shield of Massachusetts Proposal Development Manager in Boston, Massachusetts

Ready to help us transform healthcare? Bring your true colors to blue.

Proposal Development Services (PDS) supports the Sales and Account Management team with the completion of Requests for Proposals (RFPs), Requests for Information (RFIs), industry surveys, sales presentations, local and regional analyses and reports, and the production of other general sales proposal materials.

The proposal development manager provides consultative support and project management skills to Account Executives and Sales Leaders responding to RFPs, RFIs and finalist presentations. The role is responsible for coordinating cross-functional groups from within several areas of the company in requests for information.

The proposal development manager is a key business partner and support resource of the Sales leadership team and needs to be able to speak to current and emerging initiatives corporate-wide. The role's primary focus is in responding to Request for Proposal that lead to an increase in new business and retention of existing business. The role interacts with all levels of management in the division and requires the ability to interface across the organization. It also requires a strong project-based skill set coupled with a high level of independence to achieve results.

This role is eligible for all personas and all Blue Cross locations.

Major Responsibilities:

  • Partner with Blue Cross account/sales executives and subject matter experts to manage and develop sales proposals that are well written, accurate, and reflect specific customer objectives for proposals.

  • Collaborate with account/sales executives, subject matter experts, and team leaders to fashion an account-specific strategy that is included in the Executive Summary and/or cover letter.

  • Edit proposal language to ensure focus on Blue Cross strategic themes as well as compliance with all RFP requirements.

  • Cultivate relationships with subject matter experts across the corporation to gain their support, knowledge, and input.

  • Collect new RFP response content from designated subject matter experts to update the RocketDocs database and complete RFPs with the most up to date information.

  • Stay abreast of Blue Cross product knowledge and strategic objectives on an ongoing basis.

  • Work closely with Interplan to incorporate information from other Blues plans whose network would be used by employees of the target account or prospect.

  • Ensure timely adherence to proposal process and manage multiple deadlines and competing priorities.

  • Copyedit and proofread team members’ work.

  • Participate in special assignments/projects and lend support to other teams, when appropriate.

  • Facilitate meetings focused on ensuring all aspects of the RFP are on track for delivery.

  • Identify creative solutions to barriers of reaching RFP goals.

Qualifications: (Knowledge, skills and abilities)

  • 3 to 5 years of experience in the health care industry

  • BA or equivalent experience required

  • Excellent technical, marketing, oral communication and writing skills

  • Creative thinker

  • Ability to interface across the organization and at all levels

  • Self-motivated, and able to work independently or as part of a cross functional team

  • Advanced proficiency in Microsoft Office Suite

  • Ability to handle multiple tasks with competing priorities in a deadline driven, fast-paced environment

  • Ability to interact with and respond to varied levels of management

  • Organization, planning, and time management skills

  • Proven project management and problem-solving skills with a focus on attention to detail and delivery

  • Projection of positive attitude and professional image

  • Knowledge of Blue Cross products and services

  • Skilled at developing effective working relationships

  • Ability to influence, negotiate and collaborate on projects with sales leaders and account executives

  • Demonstrated knowledge and experience in development and execution of proposal opportunities in a complex operational environment

Minimum Education Requirements:

High school degree or equivalent required unless otherwise noted above

LocationBoston, Hingham, Quincy, WorcesterTime TypeFull time

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. We provide a flexible hybrid work model in which roles are designated as resident (on site 4-5 days/week), mobile (on site 1-3 days/week), or eworker (on site 0-3 days/month).

Blue Cross Blue Shield of Massachusetts, has a COVID-19 vaccination requirement for building entry. Your offer of employment is dependent upon either being fully vaccinated for COVID-19 or an accommodation based on a disability or sincerely held religious belief, practice, or observance by submitting a request to Human Resources.

Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power , Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 75 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.

Our Commitment to You

We are committed to investing in your development and providing the necessary resources to enable your success. We are dedicated to creating a refreshing and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path. We take pride in our diverse, community-centric, wellness-focused culture and believe every member of our team deserves to enjoy a positive work-life balance.

Blue Cross Blue Shield of Massachusetts is an Equal Employment / Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.

Blue Cross Blue Shield of Massachusetts will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Blue Cross Blue Shield of Massachusetts's legal duty to furnish information.