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Omnicell, Inc. Program Manager in Boston, Massachusetts

Program Manager

Location Boston, MA

Job Category Program Management

Employment Duration Full-Time Regular

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Do you want to make a meaningful difference in the quality of healthcare? Omnicell is empowering health systems and pharmacies to radically transform the way they manage medications, so they can achieve the vision of the Autonomous Pharmacy. Thousands of hospitals, pharmacies, skilled nursing facilities and care homes trust Omnicell to provide continuous innovation. They need us to deliver solutions to meet the ever-evolving challenges of the healthcare landscape. We encourage creative problem solving and outside-the-box thinking that only a diverse, well-rounded workforce can bring.

Join us as we build on our powerful combination of advanced automation, predictive intelligence, and expert services to create a safer future for patients—one where medication errors are a thing of the past. You’ll be joining an organization whose culture encourages individual development, rewards intellectual curiosity, and embraces an inclusive environment. Join our growing company and help shape the future at Omnicell!

Program Manager (Remote)

Omnicell has an exciting opportunity to join the Program Management Office (PMO) within the ProductManagementorganization. The Program Manager leads cross-functional teams to manage complex product development programs, overseeing Concepts through Launch phases, including new initiatives with no pre-existing playbook.

About you:

  • You are a passionate transformer who is willing to question the status quo to help the organization continually improve and make a better experience for our customers

  • You are change-coping, change-seeking, and change-creating

  • You continuously look for novel solutions to complex problems. If faced with roadblocks, you continue to reach higher to make greatness happen

  • You are comfortable dealing with ambiguity and unstructured problems

  • You are intellectually curious and want to learn and grow in every sphere of work continuously

  • You have the desire, ability, and humility to appreciate, apply, and share learnings to improve yourself and others

  • You are a ferocious steward of the customer experience

  • You are a collaborative and proven team player who values the whole person (not just the work person)

  • You are courageous and adept at solving problems and willing to take smart risks

  • You operate with the highest ethics and integrity in all you do, at all times

Reporting to the PMO Manager, the Program Manager will have individual development efforts under their leadership and will work across all company functions to ensure successful delivery to market.


  • Manages the planning and execution of one or more product development programs from Concept through Launch

  • Leads and coordinates the efforts of a program core team and holdsfunctions accountable to plan; executeson deliverables across product, engineering, quality, manufacturing, marketing, finance, support, etc.

  • Manages functional interdependencies; identifies risks, defines implications of changes to plans on timelines/scope based on program/product development progress and business strategy

  • Partnerswith the product, engineering, and business leadership to establish and maintain program-level roadmaps

  • Drivesteams to meet commitments to achieve success, holding self and team accountable for results

  • Evaluatesinternal business and technical processes and recommends changes to drive continuous improvements

  • Manages priorities to balance customer value, quality, timeliness, risk, and budget

  • Demonstrates effective tailoring of processes within constraints to minimize effort/maximize value

  • Effectively drives change management; assesses change, communicates impact, leads re-planning activities, and applies a structured methodology to approve and document changes

  • Demonstrates skill, maturity, and diplomacy to identify and interact with stakeholders, assess their needs, provide metrics/status reports as needed, and manage stakeholder’s expectations throughout the lifetime of the program

  • Communicates by practicing active listening, maintaining a positive attitude, keeping an open mind, and taking responsibility for communication success

  • Communicates effectively to all levels of the organization, entry throughleadership

  • Contributes to the PMO team efforts to establish and continuously improve best practices

Required Knowledge & Skills:

  • A self-starting individualthat needs minimum supervision

  • Demonstrated experience driving programs/products to successful completion

  • Strong customer focus – Manages teams to create/optimize value for customers during decision-making, planning, execution, and change management

  • Strategic thinking – Uses knowledge of company business and product strategies toguide recommendations and decision-making

  • Understands how to create effective presentations/visuals/outputs, showing the right level of detail to different stakeholder audiences

  • Ability to establish, maintain and improve relationships with team members across multiple office locations

Basic Qualifications:

  • Bachelor’s Degree

  • 7+ years experience in Program/Product Management in a Product Development capacity

  • New product introduction (NPI) experience

  • Experience with various Agile practices/frameworks

Preferred Qualifications:

  • MBA

  • Understands principles of product & portfolio management

  • Experience with Medical Device Development

  • Experience with/in:

  • a regulated quality management system (DOD, FDA, ISO) for product development

  • process for procurement of goods/services including contracts, SOW, RFP’s.

  • SaaS

  • cloud computing, data analytics, machine learning, artificial intelligence

  • organizational change management

Work conditions:

  • Remote / Home-office based position

  • Up to 10 - 25% travel as needed

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Omnicell will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.