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State of Massachusetts Program Coordinator II in Boston, Massachusetts

PROGRAM COORDINATOR II - BOSTON The Massachusetts Department of Environmental Protection (MassDEP) is the state agency responsible for ensuring clean air and water, the safe management of toxics, the recycling of solid and hazardous wastes, the timely cleanup of hazardous waste sites and spills, and the restoration and preservation of wetlands, surface waters and coastal resources. GENERAL STATEMENT OF DUTIES MassDEP seeks applicants for the position of Program Coordinator II (PC II). This position is assigned to the Bureau of Water Resource (BWR) in the MassDEP’s headquarters office located in Boston. Under the supervision of the Assistant Commissioner, this position will actively develop and coordinate the BWR Internet presence; manage records such as QAPPs, SOPs, policies, and records requests; and provide program support as needed. DETAILED STATEMENT OF DUTIES AND RESPONSIBILITIES Monitor, Maintain and Improve BWR’s Web Development 1. Monitor, maintain, and update BWR’s web content daily. 2. Consults with BWR web strategist and Boston and Regional BWR program directors on site updates and additions to highlight content development. 3. Learn and develop skills with the new mass.gov web development tool (Drupal). 4. Become familiar with template structure and provide guidance to program users on how to deliver content. 5. Actively engage in cross-bureau/agency/secretariat needs for web development and crossover content. 6. Using the new mass.gov guidelines, provide accurate, complete, and standard descriptions for program content. Analyze content structure based on new Drupal templates within the new web tool and find opportunities for aggregating similar or related content under the new mass.gov topics and services model, proposing these solutions to BWR’s Web Strategist and Municipal Partnerships and Government Affairs Office, and implementing all changes. 7. Attend web development group meetings as scheduled, provide notes of meetings as directed, and facilitate meetings as scheduled. 8. Attend portal training sessions and portal developers’ meetings to learn and implement new publishing protocols as scheduled. Coordinate and Support Responses to Records Requests as BWR Public Records Act contact 1. Maintain familiarity with all aspects of the Massachusetts Public Requests Act request process. 2. Attend and contribute to regular records management meetings as held. 3. Record and identify all requests that come to the Bureau to determine type of request (routine/non-routine). 4. Identify staff that should respond to records request and forward accordingly and follow-up. 5. Create a timeline for response to requests and follow up with emails/phone calls to appropriate staff. 6. Assure that all responses follow guidelines set forth in Standard Operating Procedure for Public Requests Act requests 7. Provide good faith fee estimates when appropriate to public requestors 8. Coordinate providing requested records from Boston to regional BWR offices. 9. Provide a monthly summary of requests to BWR Assistant Commissioner. Regulations 1. Understand the process of updating regulations, including which documents to prepare and how to transmit them, and provide guidance about that process to BWR programs as they update regulations. 2. Assist Bureau in tracking progress of regulations being updated; coordinate monthly with programs to gather information on progress. 3. Ensure that programs are using the correct forms when they prepare the regulations for draft and final review. Ensure documents are saved in regulatory SharePoint platform. 4. Assist Bureau in arranging public hearings for draft regulations, and publication of hearing notices in newspapers. Organize and Maintain BWR Records Provide Timely Information for the Commissioner’s Office PREFERRED QUALIFICATIONS AND WORK EXPERIENCE: * Strong interpersonal and communications skills * Knowledge of general office procedures and telephone etiquette * Ability to gather information through observation and questioning individuals * Ability to express thoughts clearly and develop ideas in a logical manner * Ability to multi-task while remaining pleasant and professional * Proficiency with MS Office products (Word, Excel, Outlook, etc.) * Highly organized and the ability to pay close attention to detail and accuracy * Ability to understand, apply, and explain the laws, rules, regulations, policies, procedures, standards, and guidelines governing MassDEP operations * Punctuality and reliability are essential. Qualifications First consideration will be given to those applicants that apply within the first 14 days. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below. Substitutions: I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the-required experience.* II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience.* III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.* Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. *Executive Order #595: As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. First consideration will be given to those applicants that apply within the first 14 days. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below. Substitutions: I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the-required experience.* II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience.* III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.* Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. *Executive Order #595:As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. Job: Administrative Services* *Organization: Department of Environmental Protection *Title: *Program Coordinator II Location: Massachusetts-Boston-1 Winter Street Requisition ID: 220004I6

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