Massachusetts Creative Jobs

Description

Do you have a passion for public sector and driving innovation to transform this growing part of Amazon Business? Are you an expert in solving customer problems, identifying new opportunities and building long-term strategies that excite and drive change for established and new customers? The Amazon Business Bid Capture team is seeking a talented and highly motivated Sr. Program Manager to manage existing and new public sector contracts. The position has a strong focus on being the face of Amazon Business to some of our largest customers. Responsibilities will include: ensuring contract compliance; liaising with C-level customer leadership and conveying voice of customer to our business leaders; leading any customer-driven program reviews; and developing performance standards for a variety of government and education programs.

The ideal candidate will have prior experience in program management with public sector customers, such as DoD, public universities, or other state/federal agencies. This position requires the candidate to have: an eye for detail; exemplary follow through skills; an ability to derive meaningful insights from complex data sets; a comfort and skill in presenting to C-level customer executives; an ability to read and understand contract requirements and obligations; and demonstrate excellent communication skills with internal and external customers.

Key job responsibilities

• Own the contract obligations and customer contract relationship

• Participate in group reviews of all customer contractual and purchase documents

Work with partner teams to surface customer insights to drive improvements in pricing, selection and delivery experience capabilities

• Own an external customer business review mechanism (where required)

Own an internal regular customer business review mechanism

• Manage internal escalations and external customer messaging

About the team

The Managed Spend team develops and executes effective sales strategies to win the largest/most-complex contract spend deals across the Amazon Business customer base. We are on the leading edge of new-business acquisition and management for Amazon Business.

Basic Qualifications

• Bachelor's degree

• 6+ years of professional or military experience

• Experience developing strategies that influence leadership decisions at the organizational level

• Experience influencing internal and external stakeholders

• Experience managing large contracts/programs

Preferred Qualifications

• Experience interpreting data and making business recommendations

• Experience developing, leading, negotiating and executing corporate and/or business transactions

• Knowledge of government and/or education regulations

• Strong negotiation skills

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.